About the Role
Our client is seeking a resourceful and experienced Mobile Catering Unit Manager to oversee the operations of their catering vehicle serving the Queenstown, Eastern Cape area and surrounding regions. This hands-on role requires a leader who can manage all aspects of food preparation, service, sales, and unit maintenance. You will be responsible for menu planning, inventory control, staff management, and ensuring exceptional customer service from a mobile platform. The ideal candidate will have a strong background in food service operations, excellent problem-solving skills, and the ability to thrive in a dynamic, on-the-go environment. This is a fantastic opportunity to take ownership of a vital service in the Queenstown community and contribute to its accessibility.
Key Responsibilities
- Manage the daily operations of the mobile catering unit, including food preparation, service, and sales.
- Develop and execute appealing menus, considering efficient preparation and serving from a mobile kitchen.
- Oversee inventory management, stock ordering, and cost control to maximize profitability.
- Ensure strict adherence to all health, safety, and hygiene regulations for mobile food operations.
- Lead and supervise a small team, providing training and ensuring excellent customer service.
- Maintain the mobile catering unit, including equipment, vehicle upkeep, and cleanliness.
- Plan daily routes and service locations based on demand and business strategy.
- Handle customer inquiries, feedback, and resolve any issues promptly.
- Manage cash handling and sales reporting accurately.
- Identify opportunities to expand service offerings and reach new customer segments.
Requirements
- Minimum of 3 years of experience in food service management, catering, or a related role, preferably with mobile operations experience.
- Proven ability to manage inventory, costs, and staff effectively.
- Strong understanding of food safety and hygiene standards.
- Excellent customer service and communication skills.
- Ability to work independently and make sound decisions in a fast-paced environment.
- A valid driver's license (Code 10 or equivalent) with a clean driving record is essential.
- Basic mechanical knowledge for minor unit maintenance is an advantage.
- Flexibility to work varied hours, including weekends and public holidays.
- Must be based in or able to reliably commute to Queenstown, Eastern Cape.
- Experience with sales and cash handling procedures.
Benefits
- Our client offers a competitive salary and the opportunity to lead an independent operational unit.
- This role includes benefits such as a contribution to medical aid and performance incentives.
- You will gain valuable experience in diverse catering environments and enjoy the autonomy of managing your own mobile unit in the Queenstown region.
- This position provides a direct impact on serving the local community and offers potential for growth within the company's expanding services.