Midlevel Social Media Manager

Gorilla Creative Media; Durban; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Gorilla Creative Media is seeking a Mid-level Social Media Manager to lead day-to-day execution for client accounts, plan content, manage communities, and report performance. You will collaborate with the Senior Social Strategist to translate learnings into strategy and ensure assets and targeting align with campaigns.

The role emphasizes high-quality content, timely scheduling, and ongoing optimization across platforms, with close coordination across teams to drive client success.

Qualifications

• Experience creating social content aligned to client strategy and brand voice.
• Ability to monitor communities, respond to engagement and manage crises.
• Strong planning to develop weekly and monthly content calendars.
• Proficiency in proofreading for tone and brand consistency.
• Understanding of social platform updates and best practices.

Responsibilities

• Plan, write, schedule, and publish social content across platforms in line with client strategy and brand guidelines.
• Manage community: moderation, engagement, crisis monitoring, FAQ maintenance, and live coverage.
• Develop and manage content calendars weekly, monthly, and by campaign.
• Proof copy and content against brand voice, tonality, and strategy documents.
• Stay current with platform updates and apply best practices to client content.
• Pull, interpret, and present social performance reports; surface insights and optimisation recommendations.
• Track sentiment, audience behaviour, and competitor activity.
• Contribute ideas and platform knowledge to monthly and campaign brainstorms.
• Support paid social trafficking: ensure correct assets, links, and targets reach media partners.
• Feed execution-level learnings and audience signals back to the Senior Strategists.

Skills

Content planning

Community management

Scheduling

Reporting

Copywriting

Brand guidelines

Platform updates knowledge

Job description

Reporting to the Head of Social, the Mid-level Social Media Manager leads day-to-day execution on assigned client accounts, is responsible for content planning, community management, scheduling, and reporting to a consistently high standard. This role works closely with the Senior Social Strategist to implement strategy and feeds real-world platform and audience learnings back into the strategic layer.

Key accountabilities

Content and community

• Plan, write, schedule, and publish social content across platforms in line with client strategy and brand guidelines.
• Manage community: moderation, engagement, crisis monitoring, FAQ maintenance, and live coverage.
• Develop and manage content calendars weekly, monthly, and by campaign.
• Proof copy and content against brand voice, tonality, and strategy documents.
• Stay current with platform updates and apply best practices to client content.

Insights and collaboration

• Pull, interpret, and present social performance reports; surface insights and optimisation recommendations.
• Track sentiment, audience behaviour, and competitor activity.
• Contribute ideas and platform knowledge to monthly and campaign brainstorms.
• Support paid social trafficking: ensure correct assets, links, and targets reach media partners.
• Feed execution-level learnings and audience signals back to the Senior Strategists.