Freelance PR&I Social Account Manager

Ogilvy South Africa Group; South Africa; Presencial; ZAR 247.968 - 440.832; Jornada completa

Descripción de la vacante

Ogilvy South Africa Group is seeking an experienced Freelance PR&I Social Account Manager who lives and breathes social culture. You will translate brand objectives into social experiences that drive engagement, relevance and business impact, while building trusted client relationships.

In this role you will lead day-to-day account management, coordinate campaigns across creative and influencer teams, and develop insight-led reports to inform strategy and culture-led decisions.

Formación

• Experience in social media and account management with culture-led thinking.
• Proven ability to build and maintain client relationships.
• Experience working with cross-functional teams (Creative studio and Influence).
• Ability to work quickly to keep up with culture and trends.

Responsabilidades

• Lead day-to-day management of client accounts with the Social Media Account Director.
• Coordinate and lead brand social campaigns from brief to delivery across teams.
• Build trusted relationships with clients and internal teams as strategic partner.
• Develop monthly content calendars with the Community Manager for high engagement.
• Monitor account health and track status against scope and timelines.
• Identify cultural moments via social listening to engage conversations.
• Create insight-driven reports on performance against KPIs using AI tools.

Conocimientos

3+ years social media/account mgmt

Client relationship

Cross-functional teamwork

Agility / speed of culture

Descripción del empleo

About the job Freelance PR&I Social Account Manager

We are seeking an experienced Social Media Account Manager who lives and breathes social culture and understands the evolving social media landscape. This individual will combine strong client service expertise with a strategic, social‑first mindset, translating brand objectives into meaningful social experiences that drive engagement, relevance, and business impact.

The ideal candidate is passionate about building trusted client relationships and developing insight‑led social campaigns rooted in audience behaviour, cultural trends, and platform innovation. They will have a deep understanding of content development, social listening, community engagement, analytics, and performance optimisation, with the ability to identify opportunities at the intersection of brand, culture, and conversation.

Responsibilities

• Lead the day‑to‑day management of client accounts, partnering closely with the Social Media Account Director to deliver culturally relevant, social‑first work that drives impact.
• Coordinate and lead brand social media campaigns from brief to delivery, ensuring seamless execution across creative studio, content team and client services to manage timelines and delivery of work.
• Build strong, trusted relationships with clients and internal teams, acting as a strategic partner and advocate for social‑first thinking and culture‑led impact.
• Collaborate with the brand's owned dedicated Community Manager to develop a monthly content calendar that outlines high engagement content tactics, cultural moments, platform updates, and evolving client priorities to foster an active online community for the brand.
• Ensure the overall account health in collaboration with the Social Media Account Director by updating status trackers with developments across key deliverables based on scope of work and agreed timelines.
• Identify strategic social listening opportunities for brands to participate meaningfully in relevant culture‑led conversations and optimise the brand's online reputation.
• Develop insight‑driven and detailed social media reports using AI‑empowered tools and platform business suite to outline the brand's overall performance against the set KPIs.

Qualifications

• 3 plus years' experience in social media and account management driven by social‑first and culture‑led thinking
• Client relationship building and maintaining
• Able to work within a cross‑functional team (Creative studio and Influence)
• Ability to work with the speed of culture by being agile