Member Experience Lead - Reception & Front Desk Manager

Planet-Fitness; Gauteng; Presencial; ZAR 110.000 - 160.000; Jornada completa

Descripción de la vacante

Planet Fitness is seeking a Receptionist/Club Administrator at its Gauteng location to ensure the Welcome Desk operates efficiently and leaves members with a positive first impression. Responsibilities include cash handling, staff communication, and stock control, with duties extending to supervising the reception area.

Willingness to conduct group exercise classes and handle member inquiries with a friendly, energetic approach is essential for maintaining Planet Fitness standards

Formación

• Strong front desk experience preferred.
• Ability to motivate staff and lead by example.
• High energy levels and reliability.
• Excellent communication and interpersonal skills.

Responsabilidades

• Assist with club administration when necessary.
• Manage cash handling and reception operations.
• Communicate with members and staff to ensure satisfaction.
• Supervise the Receptionist and provide training.

Conocimientos

Motivate staff

Lead by example

Administrative accuracy

Friendly and efficient

Honesty and integrity

Excellent communication

Intermediate PC skills

Shift work

Staff management

Problem solving

Herramientas

MS Office

Descripción del empleo

Planet Fitness is seeking a Receptionist/Club Administrator at its Gauteng location to ensure the Welcome Desk operates efficiently and leaves members with a positive first impression. Responsibilities include cash handling, staff communication, and stock control, with duties extending to supervising the reception area.

Willingness to conduct group exercise classes and handle member inquiries with a friendly, energetic approach is essential for maintaining Planet Fitness standards