Member Experience Front Desk Specialist | Flexible Hours

Planet-Fitness; Pretoria; On-site; ZAR 72,000 - 108,000; Part time

Job summary

Planet Fitness Pretoria is seeking a friendly Front Desk Associate to welcome members and provide exceptional customer service at the reception. You will assist members with queries, answer phones, and help maintain a positive first impression in a busy gym environment.

The role requires flexibility in hours, reliable transport, and a high-energy, personable demeanor to reflect the Planet Fitness standard of service.

Qualifications

• Greeting members and delivering exceptional customer service.
• Answering telephones and resolving queries.
• Ability to work flexible hours / shifts.
• High energy and positive demeanor.
• Reliable transport to and from work.

Responsibilities

• Greeting members and providing a welcoming reception.
• Assist members with queries and direct as needed.
• Maintain a tidy and professional reception area.
• Answer incoming calls and route or resolve inquiries.

Skills

Customer service

Front desk

Communication

PC literacy

Flexible hours

Reliability

Job description

Planet Fitness Pretoria is seeking a friendly Front Desk Associate to welcome members and provide exceptional customer service at the reception. You will assist members with queries, answer phones, and help maintain a positive first impression in a busy gym environment.

The role requires flexibility in hours, reliable transport, and a high-energy, personable demeanor to reflect the Planet Fitness standard of service.