Medical Receptionist

AngelCare; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clinics Staffing in Pietermaritzburg is hiring a Medical Receptionist to be the friendly first point of contact for patients and visitors. You will manage front-desk duties, answer calls, book appointments, and support the clinical team with accurate records.

The ideal candidate has a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office. Experience in a medical office or customer service is preferred, with knowledge of insurance procedures

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in computer skills, including Microsoft Office.
• Knowledge of medical terminology and insurance procedures is a plus.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify insurance information and collect co-payments
• Maintain patient records and update information as needed
• Communicate with healthcare providers and staff to ensure smooth patient flow
• Handle patient inquiries and provide accurate and helpful information
• Process and file medical records and other paperwork
• Ensure the reception area is clean and organized at all times
• Assist with administrative tasks such as ordering supplies and handling mail

Skills

Excellent communication

Interpersonal skills

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

, permanent

Position: Medical Receptionist

Company Overview:

Clinics Staffing is a leading healthcare provider in Pietermaritzburg, South Africa. We offer a wide range of medical services to our patients, including primary care, specialist consultations, and diagnostic testing. Our team is dedicated to providing high-quality and compassionate care to our community.

Job Overview:

We are seeking a highly organized and friendly Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. As a Medical Receptionist, you will be the first point of contact for our patients and visitors, and your role is crucial in creating a welcoming and efficient environment for our clinic.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify insurance information and collect co-payments
• Maintain patient records and update information as needed
• Communicate with healthcare providers and staff to ensure smooth patient flow
• Handle patient inquiries and provide accurate and helpful information
• Process and file medical records and other paperwork
• Ensure the reception area is clean and organized at all times
• Assist with administrative tasks such as ordering supplies and handling mail

Qualifications:

• High School Diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Proficient in computer skills, including Microsoft Office
• Knowledge of medical terminology and insurance procedures is a plus
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

Contract Details:

This is a full-time, permanent position with a competitive salary and benefits package. The working hours are Monday to Friday, 9am to 5pm.

If you are a motivated and team-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. Join our team at Clinics Staffing and make a positive impact on the healthcare industry in Pietermaritzburg.