Medical Office Operations Lead (In-Office, Parktown)

Outsourcing To South Africa; South Africa; On-site; ZAR 279,000 - 446,400; Full time

Job summary

Outsourcing To South Africa is seeking a highly driven office manager in Parktown, Johannesburg. This role involves leading a team, ensuring operational efficiency, and managing performance metrics within a pharmacy wholesaler environment.

While pharmaceutical experience is advantageous, strong leadership and the ability to drive results are essential. The position offers a salary between R25,000 and R40,000 depending on experience, with working hours from 10am to 7pm SAST.

Qualifications

• Proven experience in operations or team management, preferably in BPO or similar environments.
• Strong ability to manage KPIs, SLAs, and performance metrics effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Lead, coach, and develop a team across operations, admin, and support functions.
• Drive a high-performance culture focused on accountability and outcomes.
• Conduct regular performance reviews and engage the team.

Skills

Leadership

Operational discipline

Problem-solving

Communication skills

Job description

Outsourcing To South Africa is seeking a highly driven office manager in Parktown, Johannesburg. This role involves leading a team, ensuring operational efficiency, and managing performance metrics within a pharmacy wholesaler environment.

While pharmaceutical experience is advantageous, strong leadership and the ability to drive results are essential. The position offers a salary between R25,000 and R40,000 depending on experience, with working hours from 10am to 7pm SAST.