Pharmacy Operations Lead

Clicks Group; KwaZulu-Natal; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Clicks Pharmacy in South Africa is seeking a Pharmacy Manager to lead the dispensary and clinic teams, ensuring safe dispensing and high standards of pharmaceutical care while meeting sales and compliance targets. The role reports to the Area Manager.

You will drive service excellence, manage stock and administration, and develop staff through effective leadership and tutorship. A strong focus on regulatory compliance and customer care is required.

Qualifications

• Essential: Registered Pharmacist with SAPC.
• Essential: Minimum 2 years’ experience post community service year.
• Essential: Minimum 1 year People Management experience.
• Essential: Registration with SAPC as the Responsible Pharmacist.

Responsibilities

• Lead and direct the pharmacy team to deliver high standards of pharmaceutical care.
• Ensure the dispensary and clinic operate efficiently with service excellence.
• Manage stock, shrinkage, and administration in line with SAPC regulations.
• Drive customer experience, loyalty, and clinic-pharmacy integration.
• Schedule staff and maintain time and attendance records for payroll.

Skills

People Management

Leadership

Stock & Inventory Control

Customer Service

Regulatory Compliance

SAPC Knowledge

Pharmacy Operations

Job description

Clicks Pharmacy in South Africa is seeking a Pharmacy Manager to lead the dispensary and clinic teams, ensuring safe dispensing and high standards of pharmaceutical care while meeting sales and compliance targets. The role reports to the Area Manager.

You will drive service excellence, manage stock and administration, and develop staff through effective leadership and tutorship. A strong focus on regulatory compliance and customer care is required.