Ziyana Business Consulting and Training | Contract
Bryanston, South Africa | Posted on 18/09/2026
Our client in the Quick Service Restaurant (QSR) is looking for Marketing Project Lead to join their diverse and performance driven team.
Duties and Responsibilities:
Set Strategic Direction and GrowthChoices
- Define the overarchingValue & Signature growth strategy and make clear choices on where organizationshould play, win and invest.
- Translatebrand ambition into portfolio priorities, customer growth opportunities,franchise alignment and commercial value creation.
- Setthe creative ambition, distinctive brand standards and cultural relevancerequired to build long-term brand equity.
- Designand embed an integrated marketing operating model across brand, media, digital,CRM, loyalty, delivery, restaurant operations, franchise and agency partners.
Build Consumer, Data and Customer GrowthCapability
- Own the consumer andcultural insight agenda, including segmentation, behaviour shifts,customer journeys and unmet demand spaces.
- Strengthenthe use of first-party data, loyalty insight, CRM and customer lifetime valuethinking to improve acquisition, retention, frequency and personalisation.
- Championdata-driven decision making and define how brand health, customer outcomes,campaign performance and marketing ROI are measured.
Create New Growth Spaces and Innovation
- Anticipate emergingconsumer, cultural, technological and category shifts and convert theminto new growth opportunities.
- Setthe innovation ambition and pipeline across food, value, experience, digital,delivery, loyalty and partnership platforms.
- Builda disciplined test-and-learn approach that enables rapid experimentation,scaling of proven ideas and clear post-launch learning.
- Definethe portfolio content, digital engagement and commerce-to-customer conversionstrategy.
Accelerate AI, MarTech and MarketingEffectiveness
- Set the AI and MarTechagenda to improve insight generation, personalization, productivity,content optimization, experimentation and effectiveness.
- Improvemedia and marketing investment discipline through clear measurement, optimizationroutines, campaign evaluation and effectiveness reviews.
- Influencethe business P&L and determine where marketing investment can create thegreatest immediate and long-term value.
Build High Performing Teams and Capabilities
- Build afuture-ready marketing organisation with the skills, structures and waysof working required to win.
- DevelopBrand Managers and specialists through clear standards, coaching andstrategic exposure.
- Create aculture of curiosity, creativity, accountability, experimentation andcontinuous learning
Leadership
- Deliver world-class workthrough teams by setting a clear ambition, establishing high standards andcreating the conditions for diverse talent to perform at its best.
- Driveexecutional excellence through teams by translating strategy into clearpriorities, roles, decisions and disciplined delivery rhythms.
- Buildownership and accountability across the team, remove barriers to delivery andensure consistently high-quality outcomes at pace.
- Coach,challenge and empower leaders and specialists to make sound decisions,collaborate effectively and continuously raise the standard of performance.
Stakeholder Engagement
- Alignsenior leadership and franchise partners around the market’s biggestgrowth priorities and choices.
- Shape agencyecosystem and strategic partnerships required to unlock futuregrowth.
- Representmarketing in enterprise decisions and champion consumer and brand-ledgrowth across the organisation
Requirements
- Bachelor’sDegree in Marketing, Business Manager or related fields
- MBAhighly Preferred
- 5-10years progressive marketing and brand management experience, preferably withinFMCG, QSR, retail, consumer technology or a digitally enabled consumerbusiness.
- Proventrack record of leading teams and delivering sustainable growth across multiplebrands, customer segments or a full category.
- Experienceusing customer insight, segmentation, cultural intelligence, loyalty data orfirst-party data to shape brand, media, CRM and innovation choices.
- Strongunderstanding of digital marketing, content, customer journeys, delivery,commerce conversion, media effectiveness and omnichannel growth.
- Experienceowning or strongly influencing a significant marketing investment budget andportfolio-level P&L.
- Experienceleading innovation from opportunity identification through to sustainedin-market success at scale.
- Experienceoperating at executive or board level, including presenting strategy, growthcases and investment recommendations to senior leadership.
- Experienceworking with creative, media, digital, PR, data, technology and platformpartners to deliver integrated marketing outcomes.
CAPABILITIES
- Consumerand cultural intelligence: ability to identify meaningful shifts, translateinsight into growth strategy and build customer relevance.
- Brand,creative and content excellence: ability to set distinctive brand standards anddeliver culturally relevant, effective work across channels.
- Digital,data, AI and MarTech fluency: confidence using customer data, technology, AIand marketing platforms to improve productivity, personalisation and decisionmaking.
- Commercialand investment judgement: ability to connect marketing choices to P&Limpact, portfolio growth, investment trade-offs and long-term value creation.
- Innovationand experimentation mindset: ability to shape new growth spaces, test ideas,learn quickly and scale what works.
- Marketingeffectiveness discipline: ability to define success measures, evaluateperformance and continually optimise media, campaigns and customer outcomes.
- Enterpriseinfluence and strategic storytelling: ability to align senior leaders,franchisees and cross-functional partners around clear priorities and choices.
- Peopleleadership and capability building: ability to coach teams, build future-readyskills and create a culture of curiosity, accountability and continuouslearning.