Maritime F&B Trainer: Elevate Service & Safety

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Crew Life at Sea Ltd. in Cape Town is seeking an experienced F&B trainer to deliver practical and theoretical training for maritime hospitality teams. You will develop modules, mentor trainees, and ensure high standards of service, hygiene, and safety.

Responsibilities include delivering classroom and hands-on instruction, evaluating performance, and fostering a professional, motivating learning environment for future maritime hospitality professionals.

Qualifications

• Proven experience in Food & Beverage service, preferably in hospitality or cruise ship.
• Relevant qualifications or certifications in hospitality or F&B service.
• Certified South African ID and based in Cape Town.
• Strong communication, mentorship, and leadership skills.
• Ability to deliver structured training in classroom and practical environments.
• Knowledge of maritime hospitality standards is an advantage.

Responsibilities

• Deliver practical and theoretical F&B training covering service standards, customer engagement, and beverage operations.
• Develop and implement training modules, lesson plans, and assessments tailored for maritime hospitality environments.
• Mentor trainees on front-of-house operations, etiquette, and professional presentation.
• Monitor and evaluate trainee performance, providing constructive feedback to ensure competency standards are met.
• Ensure compliance with maritime hygiene, safety, and service protocols.
• Collaborate with other trainers to maintain a high-quality, structured training environment.
• Foster a positive, professional, and motivating atmosphere to inspire trainees.
• Serve as a role model for professionalism, customer service excellence, and work ethic in the maritime hospitality industry.

Skills

Communication skills

Mentorship

Leadership

Training delivery

Education

Hospitality / F&B qualifications

Job description

Crew Life at Sea Ltd. in Cape Town is seeking an experienced F&B trainer to deliver practical and theoretical training for maritime hospitality teams. You will develop modules, mentor trainees, and ensure high standards of service, hygiene, and safety.

Responsibilities include delivering classroom and hands-on instruction, evaluating performance, and fostering a professional, motivating learning environment for future maritime hospitality professionals.