Manager, Support, Premium & Growth

Standardbankgroup; Wes-Kaap; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Standard Bank Group is seeking a leader to translate strategic Business Banking objectives into daily tactical plans aligned with client value propositions. You will head a team of support bankers delivering client-focused services to Premium and Growth Banking, with a deep understanding of agricultural clients in Overberg and the Winelands.

You will take accountability for end-to-end people management, high-risk compliance and client relationships, ensuring service delivery, efficiency and

Qualifications

• Degree in Business, Commerce, Finance or Agricultural Economics with FAIS qualifications where applicable.
• Relevant regulatory requirements may apply to the role.

Responsibilities

• Translate strategy into clear team priorities and measurable actions.
• Lead a high-performing support team delivering client-focused service.
• Coach and develop support bankers for consistent service delivery.
• Understand needs of agricultural businesses in Stellenbosch and the Winelands.
• Balance client relationships and growth with sound credit and compliance practices.
• Collaborate with Relationship Managers and Premium & Growth Banking teams.

Skills

People Leadership

Strategic Planning

Team Coaching

Client Relationships

Credit & Risk

Compliance Knowledge

Stakeholder Management

Agricultural Banking

Operational Oversight

Change Management

Education

Business/Commerce/Finance/Agricultural Economics degree

Job description

Translate strategic Business Banking objectives into day-to-day tactical plans aligned to the segment's client value propositions.

Lead a team of support bankers delivering a proficient, client-focused support function to the Premium and Growth Banking teams.

Build a strong understanding of what matters to clients, including agricultural businesses in Overberg and the surrounding Winelands.

Take accountability for end-to-end people management, high-risk routine compliance and client relationships, while ensuring effective service delivery, operational efficiency and sound risk management.

Ideal Candidate and Abilities

• Translate business strategy into clear team priorities and measurable actions.
• Build an accountable, client-focused and high-performing support team.
• Coach and develop support bankers to deliver consistent service.
• Understand the needs of agricultural businesses in Stellenbosch and the Winelands.
• Balance client relationships and business growth with sound credit and compliance practices.
• Collaborate effectively with Relationship Managers and Premium and Growth Banking teams.

A relevant degree in Business, Commerce, Finance or Agricultural Economics, preferably with a focus on agricultural business or banking.

Relevant FAIS qualifications and regulatory requirements, where applicable to the role.

Experience Required

• 5-7 years' experience in Business & Commercial Banking, including relationship management, team leadership, risk and credit.
• Experience leading support or relationship banking teams, with responsibility for performance management, coaching and staff development.
• Experience serving agricultural clients, with an understanding of seasonal cash flows, agricultural lending needs and sector-specific risks.
• Experience overseeing credit applications, compliance processes and client service delivery.

Key Competencies:

• People Leadership & Performance Management
• Tactical Planning & Execution
• Agricultural Banking & Client Understanding
• Relationship & Stakeholder Management
• Credit & Risk Management
• Compliance & Operational Oversight
• Client Service & Team Delivery
• Coaching, Development & Accountability