Luxury Safari Reservations Specialist

Bushwise; Mbombela (Nelspruit); On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary package

Corporate benefits

Job summary

Bushwise seeks a dedicated Reservationist to join our premier safari operator team in South Africa. The role focuses on crafting seamless itineraries, managing bookings, and upselling experiences with a strong emphasis on guest service from the desk.

The candidate should have 3–5 years of luxury reservations experience, be sales-driven, and possess excellent English communication. InnKeeper experience is essential for success in this full-time position.

Qualifications

• 3–5 years of high-level reservations experience in luxury safari, lodge, or inbound travel.
• Demonstrated ability to upsell activities and extensions.
• Excellent written and verbal English communication.

Responsibilities

• Daily Booking Management: manage end-to-end accommodation bookings via InnKeeper.
• Experience Enhancement: proactively upsell safari activities, excursions and experiences.
• Logistics Coordination: arrange and upsell road and air transfers for guests.
• Client & Agent Relations: respond to inquiries quickly and maintain relationships with global travel partners.

Skills

Sales-driven

Attention to detail

Communication

Tools

InnKeeper

Job description

Bushwise seeks a dedicated Reservationist to join our premier safari operator team in South Africa. The role focuses on crafting seamless itineraries, managing bookings, and upselling experiences with a strong emphasis on guest service from the desk.

The candidate should have 3–5 years of luxury reservations experience, be sales-driven, and possess excellent English communication. InnKeeper experience is essential for success in this full-time position.