Safari Reservations Specialist- B2c

HotelJobs; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Job summary

HotelJobs is seeking a Safari Reservations Specialist for a luxury safari operator based in Cape Town, offering a hybrid work model. You will design tailor-made East Africa safaris, manage guest enquiries from first contact to final booking, and ensure outstanding service throughout the booking journey.

The ideal candidate has at least ten years in African inbound retail sales, five years selling East and Southern Africa safaris, strong relationship skills, and experience with CRM systems

Qualifications

• Minimum 10 years’ experience in African inbound retail sales (B2C).
• Minimum 5 years’ experience selling East & Southern African safaris.
• Proven success in sales targets, enquiry conversion and confirmed bookings.
• Strong itinerary design, consultative selling and guest relationship skills.
• Excellent communication, organisational and administrative skills.
• CRM experience; HubSpot advantageous.

Responsibilities

• Design tailor-made East Africa safaris and luxury itineraries.
• Deliver outstanding service and achieve sales targets.
• Maintain guest relationships and manage enquiries from initial contact to booking.

Skills

Inbound sales (B2C)

Itinerary design

Client relationship

Sales targets

Tools

HubSpot CRM

Job description

SAFARI RESERVATIONS SPECIALIST | LUXURY SAFARIS

Cape Town / Hybrid (South Africa)

Are you passionate about African travel and experienced in selling tailor-made luxury safaris? An exciting opportunity awaits an experienced East Africa Specialist to join a leading safari operator, designing exceptional safari experiences across East Africa while delivering outstanding service and achieving sales targets.

Minimum Requirements:

• Minimum 10 years’ experience in African inbound retail sales (B2C).
• Minimum 5 years’ experience selling East & Southern African safaris.
• Proven success in sales targets, enquiry conversion and confirmed bookings.
• Strong itinerary design, consultative selling and guest relationship skills.
• Excellent communication, organisational and administrative skills.
• CRM experience; HubSpot advantageous.

We’re looking for a commercially driven, guest-focused professional with a genuine passion for African travel and luxury safari experiences.

South Africa – remote option available outside Cape Town based in Gauteng

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