Luxury Safari Camp Manager — Guest Experience Lead

Bushwise; Hoedspruit; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Live-in accommodation

Provident fund

Medical aid 50%

Job summary

Bushwise in Hoedspruit, South Africa, is seeking an experienced Camp Manager to lead a luxury safari lodge operation and ensure personalised, seamless guest stays.

You will manage guest preferences, host meals, oversee service standards and work closely with the lodge team, while living on-site. A 5-star hospitality background and strong leadership are essential; live-in arrangements and benefits apply.

Qualifications

• Minimum 1 year relevant experience in a 5-star operation.
• Previous managerial experience.
• Valid, unendorsed South African driver’s licence.
• Excellent communication and organisational skills.
• Professional, positive and hospitable personality.

Responsibilities

• Welcome, host and farewell guests.
• Manage guest preferences, dietaries and special requests.
• Create personalised guest experiences and memorable experiences.
• Host meals and ensure exceptional service standards.
• Conduct site inspections and ensure arrival rooms meet standards.
• Maintain luxury brand and service standards.
• Review guest feedback and implement improvements.
• Work closely with Butlers, Hospitality, Operations and Lodge Management.
• Assist with stock takes, ordering and stock control.
• Assist with guest bills, day sheets and gratuities.
• Support lodge operations when managers are on leave.
• Contribute to staff training and development.
• Help develop and enhance the children's programmes.
• Assist with Safari Shop operations when required.
• Ensure guest preferences are accurately captured digitally.

Skills

Guest relations

Leadership

Communication

Organisational skills

Problem solving

Job description

Bushwise in Hoedspruit, South Africa, is seeking an experienced Camp Manager to lead a luxury safari lodge operation and ensure personalised, seamless guest stays.

You will manage guest preferences, host meals, oversee service standards and work closely with the lodge team, while living on-site. A 5-star hospitality background and strong leadership are essential; live-in arrangements and benefits apply.