Luxury Safari Reservations Lead | Upsell & Guest Experience

Bushwise; Hazyview; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Corporate benefits

Sales-focused role

Job summary

Bushwise in Hazyview, South Africa, is seeking a dynamic Reservationist to join our team on a full-time basis. You will focus on crafting seamless itineraries, managing bookings, and upselling experiences from your desk, with InnKeeper as your core system.

The role emphasizes high-level reservations for luxury safari stays, coordinating transfers, and building strong relationships with guests and travel agents through exceptional English communication and meticulous attention to detail.

Qualifications

• InnKeeper system experience required.
• 3-5 years of high-level reservations experience in luxury safari, lodge, or inbound travel.
• Excellent written and verbal English communication skills.

Responsibilities

• End-to-end accommodation bookings using InnKeeper.
• Proactively upsell safari activities, excursions and guided experiences.
• Arrange and upsell road and air transfers for a seamless guest journey.
• Respond to inquiries from guests and global travel agents with professionalism.

Skills

InnKeeper

Reservations

Sales

English

Job description

Bushwise in Hazyview, South Africa, is seeking a dynamic Reservationist to join our team on a full-time basis. You will focus on crafting seamless itineraries, managing bookings, and upselling experiences from your desk, with InnKeeper as your core system.

The role emphasizes high-level reservations for luxury safari stays, coordinating transfers, and building strong relationships with guests and travel agents through exceptional English communication and meticulous attention to detail.