Luxury Safari Lodge Senior Duty Manager (Live-In)

HospitalityandOutdoor; Limpopo; On-site; ZAR 156,000 - 179,000; Full time

Benefits offered by this job

Housing

Live-In accommodation

Job summary

Welgevonden Game Reserve’s Five‑Star Safari Lodge in Limpopo invites an experienced Senior Duty Manager to lead guest experiences from arrival to departure, coordinate special celebrations, and ensure five‑star standards across suites, dining, and services.

You will manage daily briefs, budget controls, stock variances and reporting, while guiding a small team in a demanding luxury environment. A hands‑on leader with a valid driver’s license is essential.

Qualifications

• Proven leadership in senior duty management or luxury hospitality.
• Experience in a luxury safari lodge or tented camp.
• Opera proficiency is essential.
• Budgeting, cost control and stock management experience.
• Valid driver’s license and willingness to flex hours.

Responsibilities

• Lead the guest experience from arrival through departure with personalised service.
• Coordinate honeymoon/anniversary arrangements and special guest requests.
• Resolve guest complaints professionally and implement service recovery actions.
• Lead daily operational briefings and ensure smooth handovers.
• Coordinate housekeeping, maintenance, F&B and guest-service activities.
• Inspect suites, decks, pools and spaces to uphold five-star standards.
• Oversee restaurant timings around game-drive schedules.
• Manage stock, purchasing controls, variances and cost control.
• Prepare weekly operational reports and assist payroll administration.

Skills

Guest relations

Team leadership

Complaint handling

Administration

Reporting

Decision making under pressure

Tools

Opera

Job description

Welgevonden Game Reserve’s Five‑Star Safari Lodge in Limpopo invites an experienced Senior Duty Manager to lead guest experiences from arrival to departure, coordinate special celebrations, and ensure five‑star standards across suites, dining, and services.

You will manage daily briefs, budget controls, stock variances and reporting, while guiding a small team in a demanding luxury environment. A hands‑on leader with a valid driver’s license is essential.