Back-Up Trails Guide To Relief Manager (Live-In)

Hospitalityandoutdoor; South Africa; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Hospitalityandoutdoor is seeking a Back Up Trails Guide To Relief Manager to oversee spa operations in Limpopo. This live-in role requires driving leadership across the therapist team, maintaining exceptional guest care and coordinating bookings and stock control.

The candidate should hold a Somatology qualification with at least 7 years in spa roles, including 5 as a Spa Therapist and 2 as Senior Spa Therapist, in high-end environments.

Qualifications

• Qualified in Somatology.
• Minimum 7 years experience, including 5 years as Spa Therapist and 2 years as Senior Spa Therapist.
• Experience in a high-end spa, luxury hotel or lodge environment preferred.
• Strong treatment skills and a commitment to exceptional guest service.
• Good leadership, communication and organisational skills.
• Valid drivers licence.
• Willingness to work a cycle of 6 weeks on and 2 weeks off.

Responsibilities

• Assist with the daily management of the spa and oversee operations in the Spa Manager's absence.
• Deliver professional spa treatments and personalised guest care.
• Support and guide the therapist team to maintain high treatment and service standards.
• Coordinate treatment bookings, staff schedules and guest requirements.
• Assist with stock control, product orders and retail sales.
• Maintain treatment rooms, equipment and spa facilities to hygiene and presentation standards.
• Handle guest enquiries and resolve concerns professionally.
• Assist with spa administration and reporting.

Skills

Leadership

Communication

Organisational skills

Guest service

Education

Somatology qualification

Job description

Back Up Trails Guide To Relief Manager Live In

Limpopo

Duties

• Assist with the daily management of the spa and oversee operations in the Spa Managers absence.
• Deliver professional spa treatments and personalised guest care.
• Support and guide the therapist team to maintain consistently high treatment and service standards.
• Coordinate treatment bookings, staff schedules and guest requirements.
• Assist with stock control, product orders and retail sales.
• Maintain treatment rooms, equipment and spa facilities to the required hygiene and presentation standards.
• Handle guest enquiries and resolve concerns professionally.
• Assist with spa administration and reporting.

Requirements

• Recognised qualification in Somatology.
• A minimum of 7 years relevant experience, including at least 5 years as a Spa Therapist and 2 years as a Senior Spa Therapist.
• Experience in a high-end spa, luxury hotel or lodge environment preferred.
• Strong treatment skills and a commitment to exceptional guest service.
• Good leadership, communication and organisational skills.
• Valid drivers licence.
• Willingness to work a cycle of 6 weeks on and 2 weeks off.