Luxury Resort GM — On-Site Living + Elite Benefits

Placements24; Pretoria; On-site; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Bonus structure

Health insurance

On-site accommodation

Vehicle provided

Retirement benefits

Job summary

Placements24 is seeking a General Manager for a premier luxury resort near Pretoria. You will lead all aspects of the property, including operations, guest experience, and profitability, ensuring top-tier service and financial performance.

The role requires a proven track record in luxury hospitality, strategic vision, and the ability to manage multi-department teams while delivering world-class guest experiences.

Qualifications

• Minimum of 10 years in luxury hotel or resort management with 5+ years as General Manager.
• Proven track record of managing complex operations and achieving financial targets.
• Strong understanding of luxury market dynamics and guest expectations.
• Excellent leadership, communication, and problem-solving skills.
• Experience with large-scale renovations or openings is a plus.

Responsibilities

• Oversee all resort operations including accommodation, F&B, leisure, and events.
• Develop and implement the resort's strategic plan to achieve financial and operational objectives.
• Manage annual budget, P&L, and profitability targets.
• Lead and develop a high-performing multidisciplinary team.
• Ensure exceptional guest service standards and personalized experiences.
• Maintain brand reputation and market positioning; drive sales and occupancy.
• Oversee capital projects and ensure regulatory compliance.

Skills

Leadership

Budgeting

Strategic planning

Financial management

Guest satisfaction

Operations management

Stakeholder relations

Education

Bachelor's degree in Hospitality Management or related field

Master's degree (advantage)

Tools

Budgeting software

Job description

Placements24 is seeking a General Manager for a premier luxury resort near Pretoria. You will lead all aspects of the property, including operations, guest experience, and profitability, ensuring top-tier service and financial performance.

The role requires a proven track record in luxury hospitality, strategic vision, and the ability to manage multi-department teams while delivering world-class guest experiences.