Luxury Reservations Coordinator – Beach House

Kendrick Recruitment; Dullstroom; Presencial; ZAR 89 000 - 112 000; Tempo integral

Resumo da oferta

Kendrick Recruitment is seeking a motivated and organised Junior Reservationist to join a luxury beach house in Durban, KwaZulu-Natal. You will assist with reservations, respond to guest enquiries, and ensure accurate booking details.

The ideal candidate has strong communication, attention to detail, and computer literacy, with a passion for luxury hospitality and delivering exceptional guest service in a fast-paced environment.

Qualificações

• Experience in reservations or front office is advantageous.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• Professional telephone and email etiquette.
• Ability to work efficiently in a fast-paced environment.
• Proficient computer literacy and administrative skills.
• Passion for luxury hospitality and guest service.

Responsabilidades

• Assist with managing reservations and enquiries.
• Respond to guest and travel-agent enquiries promptly.
• Process bookings accurately and capture details.
• Handle amendments, cancellations and confirmations.
• Maintain accurate reservation records.
• Coordinate with operations for a seamless guest experience.
• Support pre-arrival arrangements and guest requirements.
• Deliver friendly, professional service throughout the process.

Conhecimentos

Communication

Organisational skills

Telephone etiquette

Computer literacy

Ferramentas

MS Office

Descrição da oferta de emprego

Kendrick Recruitment is seeking a motivated and organised Junior Reservationist to join a luxury beach house in Durban, KwaZulu-Natal. You will assist with reservations, respond to guest enquiries, and ensure accurate booking details.

The ideal candidate has strong communication, attention to detail, and computer literacy, with a passion for luxury hospitality and delivering exceptional guest service in a fast-paced environment.