Luxury Lodge Front of House — Live-In Guest Concierge

HospitalityandOutdoor; Durban; Sur place; ZAR 210 000 - 310 000; Plein temps

Avantages offerts par ce poste

Housing

Meals

Uniform

Six weeks on duty then two weeks off

Résumé du poste

Hospitalty and Outdoor in South Africa seeks a seasoned Front of House professional to deliver exceptional guest experiences. You will manage guest check-ins and check-outs, assist with curio shop sales, and handle daily administration, with housing provided as part of this live-in role in a premium safari environment.

Ideal candidates are outgoing, organised, fluent in English, and comfortable coordinating with teams to ensure seamless stays.

Qualifications

• Previous Front of House experience is essential.
• Outgoing, friendly personality with a passion for guest satisfaction.
• Excellent written and spoken English.
• Valid driver’s licence; PDP advantageous.
• Own reliable transport.
• Experience with stock takes, stock movements, invoicing, and general administration.

Responsabilités

• Manage guest check-ins and check-outs, and assist with room checks.
• Assist with curio shop sales and guest services.
• Handle daily administration and correspondence with guests and suppliers.
• Provide confident evening guest hosting and personalised guest experiences.
• Maintain stock movements, invoicing, and financial record-keeping.

Connaissances

Front of House

Guest relations

Administrative skills

English proficiency

Team player

Problem-solving

Stock control

Outils

ResRequest

Microsoft Excel

Microsoft Word

Email

Description du poste

Hospitalty and Outdoor in South Africa seeks a seasoned Front of House professional to deliver exceptional guest experiences. You will manage guest check-ins and check-outs, assist with curio shop sales, and handle daily administration, with housing provided as part of this live-in role in a premium safari environment.

Ideal candidates are outgoing, organised, fluent in English, and comfortable coordinating with teams to ensure seamless stays.