Luxury Lodge Butler: Personal Guest Experience Lead

HospitalityandOutdoor; Limpopo; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Housing

Meals

Butler

Job summary

Hospitality and Outdoor is seeking a professional and guest-focused Butler for a luxury lodge in Welgevonden Game Reserve. The role centers on attentive, personalised service, managing guest arrivals, dining and special requests while maintaining privacy and discretion.

Ideal candidates have experience in luxury hospitality, excellent communication, and the ability to work under pressure in a busy lodge. Accommodation is provided; flexibility with shifts and public holidays is required.

Qualifications

• Previous butler, waiter, guest relations or luxury hospitality experience would be advantageous.
• Experience in a five-star lodge, hotel or fine dining environment would be advantageous.
• Strong verbal communication and interpersonal skills are required.
• Must be reliable, organised, discreet and comfortable working as part of a team.

Responsibilities

• Welcome guests warmly and assist with arrivals, orientation and departures.
• Provide personalised food, beverage and general guest services throughout each stay.
• Anticipate guest needs and respond promptly, professionally and discreetly to requests.
• Assist with meal services, including table preparation, serving, clearing and maintaining service areas.
• Serve beverages confidently and maintain professional presentation standards.
• Coordinate closely with housekeeping, front office, kitchen and management teams.

Skills

Guest relations

Communication skills

Discretion

Job description

Hospitality and Outdoor is seeking a professional and guest-focused Butler for a luxury lodge in Welgevonden Game Reserve. The role centers on attentive, personalised service, managing guest arrivals, dining and special requests while maintaining privacy and discretion.

Ideal candidates have experience in luxury hospitality, excellent communication, and the ability to work under pressure in a busy lodge. Accommodation is provided; flexibility with shifts and public holidays is required.