Assistant / Lodge Management Couple

Kendrick Recruitment; Stellenbosch; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager or a Lodge Management Couple for a luxury game lodge in the Welgevonden area. This role focuses on delivering exceptional guest experiences, staff leadership and seamless lodge operations.

The successful candidate or couple will oversee housekeeping, maintenance programmes, guest relations and compliance with health, safety and conservation standards in a remote wilderness setting.

Qualifications

• Experience in luxury lodge or high-end hospitality.
• Strong leadership and team management abilities.
• Excellent guest interaction and hosting skills.
• Maintenance and property-management experience is preferred.

Responsibilities

• Manage day-to-day lodge operations and guest experiences.
• Oversee housekeeping and performance standards.
• Support staff training, finance procedures and stock control.
• Coordinate lodge maintenance and conservation standards.
• Ensure health and safety compliance and guest relations.

Skills

Guest relations

Leadership

Operations management

Maintenance

Hospitality experience

Job description

Kendrick Recruitment is seeking either an experienced Assistant Lodge Manager or a Lodge Management Couple for a luxury game lodge situated in the Welgevonden area.

This is an exceptional opportunity for hospitality professionals with a passion for luxury lodges, wildlife and guest service. The successful candidate or couple will play a key role in supporting lodge operations, guest experiences, staff management and property maintenance while ensuring the highest standards of hospitality are maintained.

Package

• Salary negotiable depending on experience
• Opportunity to grow within an established luxury hospitality group
• Work within a world-class Big 5 wilderness destination

Property Type: Luxury Game Lodge

Key Responsibilities

• Assist with the day-to-day management and operation of the lodge
• Deliver exceptional guest experiences and maintain luxury service standards
• Support staff management, training and performance development
• Assist with lodge administration, stock control and financial procedures
• Oversee housekeeping and operational standards
• Support maintenance programmes and general property upkeep

Manage guest relations and ensure personalised service delivery

Ensure compliance with health, safety and conservation standards

Assist with guiding activities where applicable

Preferred Requirements – Guide / Maintenance Focus

• Strong maintenance and general property management experience
• Excellent guest interaction and hosting abilities
• Strong leadership and organisational skills
• Valid PDP and relevant guiding qualifications advantageous

Preferred Requirements – Hospitality Operations Focus

• Previous luxury lodge experience
• Strong front-of-house and guest relations skills
• Experience in finance, administration and stock control
• Housekeeping management experience
• Chef qualification or kitchen management experience advantageous
• Excellent organisational and communication skills
• High attention to detail and commitment to service excellence

Ideal Candidate / Couple

• Passionate about luxury hospitality and wildlife
• Professional, hands‑on and guest‑focused
• Strong leadership and team management abilities
• Comfortable working in a remote lodge environment
• Committed to delivering exceptional guest experiences