Live-in Luxury Lodge Assistant Manager — Guest Experience

HotelJobs; South Africa; On-site; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Live-in position

Growth opportunities

Job summary

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager or a Lodge Management Couple for a luxury game lodge in Welgevonden. You will support daily operations, guest experiences and staff performance in a remote wildlife setting.

The ideal candidate will have luxury lodge hospitality experience, strong leadership, maintenance oversight and a passion for wildlife, service excellence and guest relations.

Qualifications

• FGASA Trails Guide qualification advantageous.
• Big 5 guiding experience essential.
• Strength in maintenance and general property management.
• Excellent guest interaction and hosting abilities.
• Strong leadership and organisational skills.
• PDP and guiding qualifications advantageous.

Responsibilities

• Assist with the day-to-day management and operation of the lodge
• Deliver exceptional guest experiences and maintain luxury service standards
• Support staff management, training and performance development
• Assist with lodge administration, stock control and financial procedures
• Oversee housekeeping and operational standards
• Support maintenance programmes and general property upkeep
• Manage guest relations and ensure personalised service delivery
• Ensure compliance with health, safety and conservation standards
• Assist with guiding activities where applicable

Skills

Big 5 guiding experience

Maintenance & property management

Guest interaction & hosting

Leadership & organisational skills

PDP & guiding qualifications

Remote lodge environment adaptability

Job description

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager or a Lodge Management Couple for a luxury game lodge in Welgevonden. You will support daily operations, guest experiences and staff performance in a remote wildlife setting.

The ideal candidate will have luxury lodge hospitality experience, strong leadership, maintenance oversight and a passion for wildlife, service excellence and guest relations.