Luxury Housekeeping Supervisor - Guest Experience Leader

Stonebridge HR Solutions; Pretoria; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Stonebridge HR Solutions is seeking an Assistant Executive Housekeeper for a luxury hotel in Pretoria, reporting to the Executive Housekeeper. You will be responsible for the appearance, orderliness, and cleanliness of guest rooms, suites, public areas and the Laundry, delivering exceptional personalized service.

Lead and inspire the housekeeping team to reflect elegance and refined presentation, exceed guest expectations, and ensure rooms are ready for VIP guests with meticulous attention to

Qualifications

• Leadership and supervisory experience in housekeeping or facilities management.
• Strong attention to detail and presentation standards.
• Excellent time management and communication skills.
• Experience delivering luxury hospitality service.
• Knowledge of cleaning procedures, hygiene and safety standards.

Responsibilities

• Supervise housekeeping staff, guest rooms, suites, laundry and public areas.
• Train, mentor and develop staff to luxury service standards.
• Prepare duty rosters and manage occupancy-based staffing.
• Maintain stock and ensure proper inventory control.

Skills

Leadership

Supervisory experience

Attention to detail

Time management

Communication

Education

Matric

Hospitality management certification

Tools

OMNI housekeeping software

Job description

Stonebridge HR Solutions is seeking an Assistant Executive Housekeeper for a luxury hotel in Pretoria, reporting to the Executive Housekeeper. You will be responsible for the appearance, orderliness, and cleanliness of guest rooms, suites, public areas and the Laundry, delivering exceptional personalized service.

Lead and inspire the housekeeping team to reflect elegance and refined presentation, exceed guest expectations, and ensure rooms are ready for VIP guests with meticulous attention to