Luxury Hotel Housekeeping Director

Stonebridge Hr Solutions; Pretoria; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Stonebridge Hr Solutions in Pretoria seeks an Executive Housekeeper to supervise the housekeeping department, drive high cleanliness standards, and ensure guest satisfaction across all hotel areas. You will oversee hiring, training, and disciplinary actions while managing budgets and enforcing policies.

The role requires 2–3 years of supervisory housekeeping experience, 4– or 5-star hotel exposure, and MS Office proficiency. A Matric is essential, with a Hospitality Diploma considered an asset.

Qualifications

• Minimum 2–3 years supervisory experience in housekeeping
• Experience in a 4- or 5-star hotel environment
• Matric or equivalent
• Diploma in Hospitality Management is an asset
• Proficient in MS Office programs

Responsibilities

• Direct and control housekeeping operations and staff of the department
• Manage priorities and solve problems while supporting staff development
• Maintain budget targets and operational efficiency
• Ensure departmental compliance with health, safety, and quality standards
• Develop and implement housekeeping systems and procedures
• Manage guest complaints and satisfaction
• Foster a positive work culture and employee engagement
• Schedule employees and assign duties based on occupancy forecasts
• Maintain accurate time records for all departmental employees

Skills

Leadership

Staff supervision

Budgeting

Guest service

Communication

Staff training

Time management

Problem solving

Vendor management

Education

National Senior Certificate (Matric) or equivalent

Diploma in Hospitality Management (asset)

Tools

MS Office

Job description

Stonebridge Hr Solutions in Pretoria seeks an Executive Housekeeper to supervise the housekeeping department, drive high cleanliness standards, and ensure guest satisfaction across all hotel areas. You will oversee hiring, training, and disciplinary actions while managing budgets and enforcing policies.

The role requires 2–3 years of supervisory housekeeping experience, 4– or 5-star hotel exposure, and MS Office proficiency. A Matric is essential, with a Hospitality Diploma considered an asset.