Luxury Estate Pass Runner: Guest Service Pro

Delaire (Pty) Ltd.; Stellenbosch; On-site; ZAR 83,000 - 124,000; Part time

Job summary

Delaire Graff Estate is seeking casual Pass Runners to assist in Hoseki restaurant and ensure excellent guest service for all guests. The role includes supporting waitstaff, maintaining pass cleanliness, and helping in the kitchen as needed.

Ideal candidates have 1–2 years of pass runner or restaurant experience, excellent interpersonal skills, and a neat, professional presentation. Flexibility and strong organizational abilities are essential to succeed in this fast-paced setting.

Qualifications

• 1–2 years’ experience as pass runner, restaurant, or kitchen preferred.
• Excellent interpersonal and communication skills.
• Comfortable dealing with distinguished clientele.
• Well-presented and reliable.
• Flexible and accountable.
• Attention to detail and ability to stay organized under pressure.

Responsibilities

• Assist with manager requests.
• Fill duties of a waiter when needed.
• Maintain cleanliness and hygiene of pass areas.
• Ensure mise en place is complete and ready for service.
• Polish plates and copperware for service.
• Carry trays safely and manage pass area organization.
• Know menu and estate details; memorize table numbers.
• Assist chefs in the kitchen when required.
• Sort and store empty wine bottles and maintain related area.
• Polish cutlery after pass duties; assist restaurant staff.
• Place orders for condiments with chefs.

Skills

Pass runner experience

Interpersonal communication

Flexibility

Attention to detail

Planning & organizing

Work under pressure

Job description

Delaire Graff Estate is seeking casual Pass Runners to assist in Hoseki restaurant and ensure excellent guest service for all guests. The role includes supporting waitstaff, maintaining pass cleanliness, and helping in the kitchen as needed.

Ideal candidates have 1–2 years of pass runner or restaurant experience, excellent interpersonal skills, and a neat, professional presentation. Flexibility and strong organizational abilities are essential to succeed in this fast-paced setting.