Delivery Team Lead - Urban Logistics Operations

Placements24; Benoni; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary with bonuses

Career development opportunities

Urban logistics exposure

Job summary

Placements24 is seeking a Delivery Team Lead in Benoni, Gauteng. The role involves supervising drivers, coordinating routes, and ensuring timely urban last-mile deliveries. You will report on-site with hybrid elements and contribute to safety and process improvements.

The ideal candidate has leadership experience in logistics, strong communication, and familiarity with delivery software and GPS systems. This position offers growth within a dynamic urban logistics environment in Gauteng.

Qualifications

• Supervise a team of delivery drivers and coordinate daily routes.
• Lead and motivate drivers to meet schedules and service promises.
• Monitor performance and provide coaching to improve efficiency.
• Ensure on-time deliveries and adherence to safety policies.
• Collaborate with management to identify efficiency gains in Benoni operations.

Responsibilities

• Supervise a team of delivery drivers, ensuring adherence to schedules and company policies.
• Coordinate daily delivery operations, including route assignments and vehicle allocation.
• Monitor driver performance and provide coaching and training.
• Ensure all deliveries are completed on time and to customer expectations.
• Address and resolve operational issues during daily deliveries.
• Conduct regular team meetings to communicate targets and safety information.
• Maintain logs of team activities and performance metrics.
• Promote safety and ensure compliance with regulations.
• Assist in recruiting, onboarding and training new delivery personnel.
• Collaborate with management on process improvements in Benoni operations.

Skills

Team leadership

Route planning

Communication

Problem solving

Time management

Safety compliance

Education

High school diploma

Bachelors in logistics/management (preferred)

Tools

GPS tracking systems

Delivery management software

Job description

About the Role

Our client, a fast-paced logistics provider specializing in urban last-mile deliveries, is seeking a motivated and experienced Delivery Team Lead to join their team in Benoni, Gauteng. This role involves supervising and supporting a team of delivery drivers, ensuring efficient and timely execution of daily delivery routes within the bustling Gauteng area. The ideal candidate will have strong leadership qualities, excellent communication skills, and a solid understanding of urban logistics challenges. You will be responsible for coordinating daily operations, resolving on-road issues, and fostering a positive and productive team environment. This hybrid role involves on-site supervision and coordination, with opportunities for remote reporting and planning.

Key Responsibilities

• Supervise and guide a team of delivery drivers, ensuring adherence to schedules and company policies.
• Coordinate daily delivery operations, including route assignments and vehicle allocation.
• Monitor driver performance and provide constructive feedback, coaching, and training.
• Ensure all deliveries are completed accurately and on time, meeting customer expectations.
• Address and resolve any operational issues or challenges that arise during daily deliveries.
• Conduct regular team meetings to communicate updates, targets, and safety information.
• Maintain logs and records of team activities, performance metrics, and operational issues.
• Promote a safety-conscious culture and ensure drivers adhere to all safety regulations.
• Assist in recruiting, onboarding, and training new delivery personnel.
• Collaborate with management to identify areas for process improvement and efficiency gains in Benoni operations.

Requirements

• Proven experience in a supervisory or team lead role within logistics, delivery, or transportation.
• Demonstrated ability to lead and motivate a team of drivers.
• Good knowledge of the Gauteng region and urban delivery environments.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage time effectively and prioritize tasks in a dynamic setting.
• Familiarity with delivery management software and GPS tracking systems is an advantage.
• Understanding of safety regulations relevant to delivery operations.
• High school diploma or equivalent; further education in logistics or management is a plus.
• Must be able to work effectively in both on-site and hybrid operational contexts.
• Reliable, punctual, and possesses a strong sense of responsibility.

Benefits

• Competitive salary package with potential for performance-based bonuses.
• Opportunity to lead and develop a dedicated delivery team.
• Exposure to innovative urban logistics solutions.
• Hybrid work arrangement offering flexibility.
• Supportive management and team environment in Benoni.
• Potential for career advancement within the organization.