Lodge Operations Lead - Elite Guest Experience

Craven Cottage CC; Philippolis; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Craven Cottage CC located in Philippolis is seeking an experienced lodge manager to oversee all aspects of lodge management including staff training, guest relations, and operational efficiency. Candidates must have a strong background in high-end lodge environments and demonstrate exceptional leadership skills.

This role requires a proactive individual who can take initiative and maintain the lodge's standards while ensuring guest satisfaction. Valid RSA Driver's License and experience in managing various departments will be beneficial.

Qualifications

• At least 2+ years’ experience in a high-end lodge environment.
• Valid RSA Driver's License will be an advantage.
• Ability to plan ahead and problem solve.

Responsibilities

• Meticulous in all aspects of managing the lodge.
• Managing and overseeing staff with the General Manager.
• Assist with events planning and execution.

Skills

Exceptional Guest Relations skills

Ability to manage staff

Strong leadership capabilities

Excellent guest interaction skills

Computer literate

Education

Grade 12

Formal qualification

Job description

Craven Cottage CC located in Philippolis is seeking an experienced lodge manager to oversee all aspects of lodge management including staff training, guest relations, and operational efficiency. Candidates must have a strong background in high-end lodge environments and demonstrate exceptional leadership skills.

This role requires a proactive individual who can take initiative and maintain the lodge's standards while ensuring guest satisfaction. Valid RSA Driver's License and experience in managing various departments will be beneficial.