LMS & E-Learning System Administrator

EdUpStairs; Cape Town; On-site; ZAR 320,000 - 460,000; Full time

Job summary

EdUpStairs in Cape Town invites an LMS Administrator with an IT/IS background to maintain the MyLearn platform, manage access, and support users. The role includes creating digital content, supervising content creators, and collaborating with SMEs to meet online training objectives.

You will report on user activity and completion rates, liaise with internal stakeholders, and travel as required. This position is on-site in Cape Town with irregular hours as needed.

Qualifications

• A Diploma/Degree in Information Technology, Computer Science, Information Systems or related field with focus on E-learning/Systems Administration.
• Experience in training, development, and e-learning system administration.
• Experience with Moodle or similar LMS.
• Experience in Instructional Design and digital content creation.
• Experience engaging internal/external stakeholders and delivering system reports.
• Valid driver’s license and willingness to travel.
• Willing to work irregular hours when required.
• Strong LMS/e-learning technical knowledge and support.
• Excellent project management, organizational and planning skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Teams, SharePoint).
• Strong analytical skills and data-driven reporting.
• Excellent written and verbal communication with problem-solving abilities.

Responsibilities

• Maintain the LMS: manage access, provide help desk support, and resolve queries.
• Create, develop, and monitor digital content for the MyLearn application.
• Supervise content creators and engage SMEs to meet online training objectives.
• Collaborate with management to define platform strategies and provide quarterly user/activity reports.
• Liaise with stakeholders such as People Development Centre and Online Academy.

Skills

LMS expertise

E-learning support

Instructional Design

Stakeholder engagement

MS Office proficiency

Data-driven reporting

Project management

Written and verbal communication

Problem solving

Driving & travel

Education

NQF level 6+ in IT/CS/IS or related e-learning focusing on LMS

Tools

Moodle

MyLearn

Job description

EdUpStairs in Cape Town invites an LMS Administrator with an IT/IS background to maintain the MyLearn platform, manage access, and support users. The role includes creating digital content, supervising content creators, and collaborating with SMEs to meet online training objectives.

You will report on user activity and completion rates, liaise with internal stakeholders, and travel as required. This position is on-site in Cape Town with irregular hours as needed.