Luxury 5-Star Lodge Assistant Manager – Live-in

Lodgistics; Moretele; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Accommodation and meals provided while

Medical Aid and Provident fund

Job summary

Lodgistics in Bela Bela, Limpopo, invites an experienced hospitality professional to join as Assistant Resident Manager. This live-in role demands hands-on leadership across luxury lodge operations, Front Office and F&B management, with the ability to take charge in the Resident Lodge Manager's absence.

Candidates should offer a strong track record in 5-star lodge settings, excellent English, and robust administrative/financial skills.Accommodation and meals are provided; market-related

Qualifications

• Minimum 5 years' experience in a similar management position within a 5-star lodge environment.
• Matric qualification is required.
• Proven experience in Front Office and F&B management, with strong Front Office administration skills.
• Previous Front Office Management experience is essential.
• Strong leadership and team management capabilities.
• Excellent administrative, financial and computer skills.
• Knowledge of game reserve operations.
• Experience with Nebula and OPERA, or similar PMS/POS systems, is required.
• Excellent command of English, with strong interpersonal and communication skills.
• Guest-centric, innovative and solutions-driven approach.
• Well-spoken, professional and presentable.
• Ability to multitask, work under pressure and take initiative.
• Strong organisational skills, diligence and attention to detail.

Responsibilities

• Assist with the day-to-day management and smooth running of lodge operations.
• Oversee the lodge in the absence of the Resident Lodge Manager.
• Ensure effective Front Office management, administration and operational controls.
• Manage lodge systems, reporting, financial controls and operational procedures.
• Drive the lodge's quality plan and ensure all company standards are consistently maintained.
• Maintain exceptional guest service standards and ensure memorable guest experiences.
• Drive hospitality standards to new levels through innovation and attention to detail.
• Build strong relationships with guests, travel agents, industry partners and the local community.
• Effectively manage guest expectations and resolve challenging situations.
• Lead, train, motivate and develop the lodge team.
• Provide effective operational leadership while encouraging a positive team culture.
• Lead by example and share knowledge to inspire and develop others.
• Manage performance and ensure adherence to company policies and procedures.
• Manage costs and maintain effective financial controls.
• Ensure operational efficiency and adherence to company standards.
• Support broader group objectives and initiatives as directed by Head Office.

Skills

Front Office management

F&B management

Leadership

Team management

Customer service

Communication

Organisation

Problem solving

Computer skills

Education

Matric qualification

Hospitality degree or diploma (advantageous)

Tools

Nebula

OPERA

Job description

Lodgistics in Bela Bela, Limpopo, invites an experienced hospitality professional to join as Assistant Resident Manager. This live-in role demands hands-on leadership across luxury lodge operations, Front Office and F&B management, with the ability to take charge in the Resident Lodge Manager's absence.

Candidates should offer a strong track record in 5-star lodge settings, excellent English, and robust administrative/financial skills.Accommodation and meals are provided; market-related