Sales Operations Data & Automation Analyst

RELX (LexisNexisLegal); Johannesburg; On-site; ZAR 391,000 - 781,000; Full time

Job summary

LexisNexis Legal & Professional is seeking an Automation & Data Governance Specialist – Sales to optimize sales processes through automation while ensuring data integrity, security, and compliance across systems. You will collaborate with Sales, IT, Marketing, and Compliance to improve efficiency, visibility, and governance.

Responsibilities include designing automated workflows, enhancing data quality, and enabling accurate reporting and forecasting to support informed business decisions.

Qualifications

• Experience in Sales Operations or CRM administration.
• Strong experience with CRM platforms (Salesforce, Dynamics, HubSpot).
• Designing automation workflows and process improvements.
• Knowledge of data governance and data quality management.
• Understanding privacy and data protection regulations.
• Ability to optimize sales processes through automation and system integration.
• Experience supporting reporting, analytics, and performance tracking.
• Strong collaboration across multiple business functions.

Responsibilities

• Design, build, and maintain automated workflows within CRM and related sales systems.
• Automate lead routing, opportunity management, and follow-up processes.
• Reduce manual data entry through system integrations.
• Optimize sales funnel tracking and forecasting processes.
• Partner with Sales Leadership to improve pipeline visibility and reporting accuracy.
• Establish and maintain data standards, definitions, and naming conventions.
• Develop and enforce data validation rules and required fields.
• Monitor and improve data quality (deduplication, cleansing, normalization).
• Manage user roles, permissions, and access controls.
• Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)

Job description

LexisNexis Legal & Professional is seeking an Automation & Data Governance Specialist – Sales to optimize sales processes through automation while ensuring data integrity, security, and compliance across systems. You will collaborate with Sales, IT, Marketing, and Compliance to improve efficiency, visibility, and governance.

Responsibilities include designing automated workflows, enhancing data quality, and enabling accurate reporting and forecasting to support informed business decisions.