Legal Workflow Automation Executive

LexisNexis Reed Tech; Johannesburg; On-site; ZAR 1,100,000 - 1,450,000; Full time

Benefits offered by this job

Medical Aid

Retirement & Risk Benefits

Family benefits

Study Leave

Job summary

LexisNexis Legal & Professional in Johannesburg seeks a Legal Workflow Automation Executive to partner with top legal teams. You will design intelligent, AI-powered workflows that streamline operations and improve decision making across firms.

You will identify automation opportunities, demonstrate practical AI-driven solutions, and guide adoption from pilots to firm-wide rollout. The role requires a solid legal background, strong communication, and the ability to translate complex legal

Qualifications

• Minimum 3 years’ experience practising law in a top-tier law firm, corporate legal team, or public sector environment.
• Strong understanding of legal workflows and practical delivery of legal services.
• Proven confidence engaging with senior legal stakeholders and credibility with diverse audiences.
• Clear, persuasive communication across legal, operational, and executive audiences.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real-world legal workflows and pain points.
• Translate legal work into high-value workflow use cases supported by AI and trusted content.
• Design and deliver tailored product demonstrations, training sessions, and workshops for specific practice areas.
• Support the full client journey from pilots and onboarding to firm-wide adoption in partnership with Customer Success.
• Advise clients on ROI, risk, and operational impact of AI in legal practice.
• Represent the customer internally by feeding insights into product development and go-to-market strategy.
• Capture best practices and help scale this function locally and globally.

Skills

Legal workflow knowledge

Stakeholder engagement

Communication skills

AI in legal tech

Education

LLB or equivalent

Job description

About the Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top creators for each individual legal use case.

About the Role

As a Legal Workflow Automation Executive , you collaborate closely with top legal teams to leverage Generative AI in automating legal processes—designing intelligent workflows that streamline operations, enhance efficiency, and empower firms to make more informed decisions. Your role centres on identifying automation opportunities, demonstrating practical AI-driven solutions, and guiding adoption to ensure measurable improvements from initial implementation through to scalable impact.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real‑world legal workflows, pain points, and inefficiencies.
• Translate legal work into high‑value workflow use cases supported by AI and trusted legal content.
• Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.
• Support the full client journey in partnership with Customer Success — from pilots and onboarding to firm‑wide or department‑wide adoption.
• Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.
• Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go‑to‑market strategy.
• Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.

Requirements

• A recognised legal qualification (LLB or equivalent).
• A minimum of 3 years’ experience practising law within a top‑tier law firm, corporate legal team, or public‑sector legal environment.
• A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.
• Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.
• Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.
• A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.

Working for You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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