Learning Platform Administrator

Placements24; Mossel Bay; Hybride; ZAR 320 000 - 450 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Hybrid work model

Professional development

Résumé du poste

Placements24 is seeking a meticulous Learning Platform Administrator based in Mossel Bay to manage and optimize the organization’s LMS and educational technology stack. This hybrid role blends remote flexibility with essential on-site responsibilities to ensure smooth operation and user satisfaction.

You will configure, monitor, and enhance the LMS, provide user support, produce actionable reports, and collaborate with IT and educators to improve the learning experience.

Qualifications

• Bachelor's degree or equivalent work experience in IT, CS, Education, or related field.
• Strong knowledge of LMS platforms (Moodle/Blackboard/Canvas/Docebo).
• Excellent troubleshooting and problem-solving skills.
• Ability to create training materials and deliver sessions.
• Experience with data management and report generation.

Responsabilités

• Administer, configure, and maintain the LMS.
• Provide technical support to learners and staff.
• Manage user accounts, enrollments, and course structures.
• Develop and deliver LMS training materials and sessions.
• Monitor performance, troubleshoot issues, and coordinate with IT for resolutions.
• Generate reports on user activity and course completions.
• Ensure data integrity and security within the LMS.
• Stay updated on LMS features and best practices.
• Assist integration of third-party tools into the LMS.
• Contribute to planning and enhancement of the digital learning infrastructure.

Connaissances

LMS administration

Troubleshooting

Data reporting

User training

Formation

Bachelor's degree in IT / CS / Education or related

Outils

Moodle

Canvas

Blackboard

Docebo

Description du poste

About the Role Our client is looking for a meticulous and tech-savvy Learning Platform Administrator to manage and optimize their digital learning environment. Based in the scenic town of Mossel Bay, Western Cape , this role offers a hybrid working model, blending remote flexibility with essential on-site responsibilities. You will be responsible for the daily operation, maintenance, and enhancement of our Learning Management System (LMS) and other educational technology tools. This position requires a blend of technical expertise, problem-solving skills, and a deep understanding of educational processes. You will ensure seamless access, usability, and effectiveness of the platform for both learners and educators. The ideal candidate will be proactive in identifying areas for improvement and implementing solutions to enhance the overall learning experience. This is a critical role in supporting our commitment to providing high-quality digital education.

Key Responsibilities

• Administer, configure, and maintain the organization's Learning Management System (LMS).
• Provide technical support to users (students and staff) regarding platform access and functionality.
• Manage user accounts, enrollments, and course structures within the LMS.
• Develop and implement training materials and sessions for LMS users.
• Monitor platform performance, troubleshoot technical issues, and collaborate with IT teams for resolutions.
• Generate reports on user activity, course completion rates, and other key platform metrics.
• Ensure data integrity and security within the LMS environment.
• Stay updated on new features and best practices for LMS administration and e-learning technologies.
• Assist in the integration of third-party tools and content into the LMS.
• Contribute to the strategic planning and enhancement of the digital learning infrastructure.

Requirements

• Proven experience as an LMS Administrator or in a similar IT support role focused on educational platforms.
• Strong knowledge of Learning Management Systems (e.g., Moodle, Blackboard, Canvas, Docebo).
• Excellent technical troubleshooting and problem-solving skills.
• Proficiency in data management and report generation.
• Strong communication and interpersonal skills, with the ability to train and support users effectively.
• Ability to work effectively in a hybrid model, balancing remote and on-site duties in Mossel Bay .
• Detail-oriented with a commitment to accuracy and system integrity.
• Familiarity with e-learning principles and content development is a plus.
• A Bachelor's degree in Information Technology, Computer Science, Education, or a related field, or equivalent work experience.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Competitive salary based on experience and qualifications.
• Hybrid work arrangement offering a blend of flexibility and on-site engagement.
• Opportunities for professional development and certification in LMS administration.
• Work with a dedicated team focused on innovative education.
• Access to modern IT infrastructure and resources.
• Contribute to a user-friendly and effective digital learning environment.
• Enjoy the beautiful coastal setting of Mossel Bay .