About the Role
Our client, an esteemed educational institution in Mahikeng, North West , is seeking a meticulous and tech-savvy Learning Management System (LMS) Administrator. This critical role involves managing, supporting, and optimizing the institution's LMS to ensure a seamless and effective online learning experience for students and educators. The successful candidate will be responsible for system configuration, user support, content integration, and ensuring the overall health and performance of the LMS platform. This position is ideal for an individual with a strong technical aptitude and a passion for enhancing educational delivery through technology in South Africa . You will be a key point of contact for all LMS-related queries and initiatives.
Key Responsibilities
- Administer and maintain the institution's Learning Management System (e.g., Moodle, Blackboard, Canvas), ensuring optimal performance and uptime.
- Manage user accounts, enrollments, permissions, and access controls within the LMS.
- Provide technical support and training to faculty, staff, and students on LMS features and functionalities.
- Troubleshoot and resolve technical issues related to the LMS, escalating complex problems to IT support when necessary.
- Assist in the development and integration of course content, ensuring proper formatting and functionality within the LMS.
- Configure and customize LMS settings to meet the specific needs of the institution and various academic programs.
- Generate reports on LMS usage, user activity, and course completion rates.
- Stay informed about new LMS features, updates, and emerging trends in e-learning technology.
- Collaborate with IT, instructional designers, and faculty to implement new features and improvements.
- Develop and maintain documentation, guides, and best practices for LMS usage.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Education, or a related field.
- Minimum of 3 years of experience in administering or supporting a Learning Management System.
- Proficiency with one or more major LMS platforms (e.g., Moodle, Canvas, Blackboard).
- Strong understanding of IT principles, network configurations, and database management.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to provide effective user support.
- Experience in developing training materials and conducting user training sessions.
- Detail-oriented with strong organizational and time-management abilities.
- Familiarity with web technologies (HTML, CSS) is a plus.
- Experience in an educational setting is highly desirable.
Benefits
- An annual salary of R , commensurate with experience.
- Comprehensive medical aid and retirement fund contributions.
- Generous annual leave and holiday allowances.
- Opportunities for professional development, including LMS administrator certifications.
- A stable and supportive work environment in Mahikeng .
- Access to modern technological resources.
- Employee assistance programs and wellness initiatives.
- The chance to play a vital role in the digital transformation of education in North West .