Lead VoIP Architect - Remote, High-Impact UCaaS

Placements24; Durban; Hybrid; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Professional development support

Home office stipend

Remote-friendly culture

Job summary

Placements24 seeks a Lead VoIP Network Architect to design, guide, and oversee the company's VoIP infrastructure on a remote-first team. You will craft scalable, secure architecture, set standards, and mentor engineers across distributed locations.

The role emphasizes strategic direction, high availability, and collaboration with stakeholders to drive VoIP modernization and UCaaS adoption in a global client base.

Qualifications

• Master's degree in Telecommunications Engineering, Computer Science, or related field; extensive experience may substitute.
• 10+ years of progressive experience in telecommunications networking with VoIP specialization.
• Deep knowledge of VoIP protocols (SIP, H.323) and signaling.
• Experience architecting and deploying large-scale VoIP solutions on Cisco/Avaya/Teams platforms.
• Strong IP networking fundamentals including routing, switching, QoS and security.
• Experience with UCaaS cloud-based platforms.
• Demonstrated leadership and ability to mentor technical teams.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Superior communication and presentation abilities; proven remote collaboration.

Responsibilities

• Lead the design and architecture of enterprise-grade VoIP and Unified Communications solutions.
• Develop roadmaps for VoIP infrastructure evolution with new technologies.
• Oversee implementation and deployment of VoIP systems per design specs.
• Provide technical leadership to network engineers and stakeholders.
• Troubleshoot and resolve complex VoIP issues.
• Define standards for VoIP equipment, software, and configurations.
• Ensure security, reliability, and performance of all VoIP services.
• Evaluate new VoIP technologies, vendors, and solutions.
• Develop and maintain architectural documentation.

Skills

VoIP architecture

UCaaS leadership

SIP/H.323

Cisco/Avaya/Teams Voice

Remote team leadership

Network security

QoS & routing

Education

Master's degree in Telecommunications Engineering or related field

Tools

Cisco platforms

Avaya platforms

Microsoft Teams Voice

Job description

Placements24 seeks a Lead VoIP Network Architect to design, guide, and oversee the company's VoIP infrastructure on a remote-first team. You will craft scalable, secure architecture, set standards, and mentor engineers across distributed locations.

The role emphasizes strategic direction, high availability, and collaboration with stakeholders to drive VoIP modernization and UCaaS adoption in a global client base.