Lead VoIP Network Architect (Remote)

Placements24; Durban; Hybrid; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Professional development support

Home office stipend

Remote-friendly culture

Job summary

Placements24 seeks a Lead VoIP Network Architect to design, guide, and oversee the company's VoIP infrastructure on a remote-first team. You will craft scalable, secure architecture, set standards, and mentor engineers across distributed locations.

The role emphasizes strategic direction, high availability, and collaboration with stakeholders to drive VoIP modernization and UCaaS adoption in a global client base.

Qualifications

• Master's degree in Telecommunications Engineering, Computer Science, or related field; extensive experience may substitute.
• 10+ years of progressive experience in telecommunications networking with VoIP specialization.
• Deep knowledge of VoIP protocols (SIP, H.323) and signaling.
• Experience architecting and deploying large-scale VoIP solutions on Cisco/Avaya/Teams platforms.
• Strong IP networking fundamentals including routing, switching, QoS and security.
• Experience with UCaaS cloud-based platforms.
• Demonstrated leadership and ability to mentor technical teams.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Superior communication and presentation abilities; proven remote collaboration.

Responsibilities

• Lead the design and architecture of enterprise-grade VoIP and Unified Communications solutions.
• Develop roadmaps for VoIP infrastructure evolution with new technologies.
• Oversee implementation and deployment of VoIP systems per design specs.
• Provide technical leadership to network engineers and stakeholders.
• Troubleshoot and resolve complex VoIP issues.
• Define standards for VoIP equipment, software, and configurations.
• Ensure security, reliability, and performance of all VoIP services.
• Evaluate new VoIP technologies, vendors, and solutions.
• Develop and maintain architectural documentation.

Skills

VoIP architecture

UCaaS leadership

SIP/H.323

Cisco/Avaya/Teams Voice

Remote team leadership

Network security

QoS & routing

Education

Master's degree in Telecommunications Engineering or related field

Tools

Cisco platforms

Avaya platforms

Microsoft Teams Voice

Job description

About the Role Our client, a forward-thinking telecommunications provider, is seeking an experienced and visionary Lead VoIP Network Architect to join their fully remote team. This critical role involves the strategic design, development, and oversight of the company's Voice over IP (VoIP) infrastructure. You will be responsible for architecting high-availability, scalable, and secure VoIP solutions that power critical communication services for a diverse client base. As a remote-first professional, you will leverage your deep technical expertise and leadership skills to guide project teams and influence technological direction. This is an exceptional opportunity to shape the future of our client's communication network from a remote setting.

Key Responsibilities

• Lead the design and architecture of enterprise-grade VoIP and Unified Communications solutions.
• Develop roadmaps for VoIP infrastructure evolution, incorporating new technologies and standards.
• Oversee the implementation and deployment of VoIP systems, ensuring adherence to design specifications and best practices.
• Provide technical leadership and guidance to network engineers and other stakeholders involved in VoIP projects.
• Troubleshoot and resolve complex issues within the VoIP network environment.
• Define standards for VoIP equipment, software, and configurations.
• Ensure the security, reliability, and performance of all VoIP services.
• Evaluate and recommend new VoIP technologies, vendors, and solutions.
• Develop and maintain comprehensive architectural documentation.

Requirements

• Master's degree in Telecommunications Engineering, Computer Science, or a related field; extensive experience may substitute for a degree.
• 10+ years of progressive experience in telecommunications networking, with a strong specialization in VoIP architecture and design.
• In-depth knowledge of VoIP protocols (SIP, H.323), codecs, and signaling.
• Proven experience architecting and deploying large-scale VoIP solutions using platforms like Cisco, Avaya, Microsoft Teams Voice, or similar.
• Strong understanding of IP networking fundamentals, including routing, switching, QoS, and security.
• Experience with cloud-based communication platforms (UCaaS).
• Demonstrated leadership experience, with the ability to mentor and guide technical teams.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Superb communication and presentation skills, adept at articulating complex technical concepts.
• Experience working effectively in a fully remote, distributed team environment.

Benefits

• Highly competitive salary and potential for performance-based incentives.
• Comprehensive health and wellness benefits package.
• Generous annual leave and company holidays.
• Retirement savings plan with employer contributions.
• Significant investment in professional development, certifications, and training.
• Home office technology and connectivity allowance.
• Opportunity to work on innovative projects and influence strategic direction.