Remote VoIP & Unified Communications Network Engineer

Placements24

Vereeniging

Hybrid

ZAR 480,000 - 860,000

Full time

6 days ago

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Benefits offered by this job

Fully remote work arrangement

Medical aid

Retirement fund contributions

Continuous learning opportunities

Job summary

Placements24 is seeking a VoIP Network Specialist to design, implement, and support VoIP and UC solutions in a remote-first team. You will ensure secure call routing, QoS, and scalable cloud communications for diverse clients.

The role requires 3–5 years of hands-on VoIP/UC experience, proficiency with SIP/H.323/RTP, and SBC management. Strong problem-solving and independent work skills are essential in a remote, client-facing environment.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Telecommunications, or related field.
Minimum 3–5 years' hands-on VoIP and UC experience.
Strong knowledge of SIP, H.323 and RTP protocols.
Experience with major UC platforms and SBC configuration.
Good troubleshooting and remote-work capability.

Responsibilities

Design, deploy, and manage VoIP/UC infrastructure including PBX, gateways, endpoints.
Configure and maintain SBCs for secure call routing.
Troubleshoot complex voice-network issues and perform root-cause analysis.
Monitor voice quality and network performance; address issues proactively.
Document networks with diagrams and configuration guides.
Collaborate with clients and internal teams to meet requirements.
Implement security protocols for VoIP/UC networks.
Stay updated on VoIP/UC/cloud-communications advances.
Assist in evaluating and integrating new platforms and features.
Provide expert voice-related incident support.