Lead VoIP Architect - Cape Town (Hybrid + Travel)

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Private medical insurance

Retirement plan

Generous annual leave

Professional growth opportunities

Job summary

Placements24 in Cape Town seeks a Lead VoIP Solutions Architect to design and deploy advanced voice communication solutions for enterprise customers. You will drive architecture decisions, ensure scalability, and lead cross-functional teams through complex VoIP deployments.

The role requires deep VoIP expertise, with visible impact on service quality and customer satisfaction. You will collaborate with stakeholders and influence technology direction while delivering robust, scalable voice

Qualifications

• Master's or Bachelor's in Telecommunications or related field.
• 7+ years in VoIP engineering and solutions architecture in telecom.
• Strong knowledge of SIP, RTP, H.323.
• Experience with IP-PBX platforms (Asterisk, Call Manager, FreeSWITCH).
• Knowledge of cloud-based VoIP and migration strategies.
• Excellent presentation and communication skills.
• Certifications like CCNP Voice or BroadSoft are a plus.

Responsibilities

• Lead the design and architecture of enterprise VoIP solutions including PBX, SIP trunking, and contact center techs.
• Develop specs, implementation plans, and migration strategies for VoIP deployments.
• Provide technical leadership to engineering and support teams throughout projects.
• Evaluate emerging VoIP tech and vendors based on business needs and ROI.
• Troubleshoot VoIP issues to ensure high-quality voice and minimal disruption.
• Collaborate with sales to tailor VoIP solutions for customers.
• Create and maintain documentation for designs and architectures.
• Conduct performance tuning and capacity planning for VoIP infrastructure.

Skills

VoIP architecture

SIP/RTP

Network QoS

Vendor evaluation

Technical leadership

Education

Master's in Telecommunications

Bachelor's in Computer Engineering

Tools

Asterisk

Cisco Call Manager

FreeSWITCH

Job description

Placements24 in Cape Town seeks a Lead VoIP Solutions Architect to design and deploy advanced voice communication solutions for enterprise customers. You will drive architecture decisions, ensure scalability, and lead cross-functional teams through complex VoIP deployments.

The role requires deep VoIP expertise, with visible impact on service quality and customer satisfaction. You will collaborate with stakeholders and influence technology direction while delivering robust, scalable voice