Lead Pharmacist - Patient Care & Dispensary Excellence

Clicks Group Limited; Standerton; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Clicks Group Limited is seeking a Registered Pharmacist to lead dispensary operations, ensure accurate dispensing and SAPC compliance, and coach pharmacists and interns. You will manage stock, execute customer service initiatives and coordinate with clinics to deliver a full health offering.

The role emphasises ethical practice, regulatory knowledge, and relationship-building with stakeholders to drive sales and service excellence.

Qualifications

• Registered Pharmacist with SAPC and knowledge of SAPC regulations.
• Ethical practice and compliance with legal standards.
• Experience in stock, cost and compliance management.
• Patient care and professional counselling.
• Customer service excellence and service delivery.
• Ability to tutor and coach Pharmacist Assistants/Interns.
• Results-driven with planning and organisation skills.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and customer-facing skills.
• Ability to follow instructions and established procedures.
• Effective relating and networking to achieve objectives.
• Delivering results and meeting customer expectations.
• Ability to cope with pressure and setbacks.
• Entrepreneurial and commercial thinking.
• Collaborative work style and team orientation.
• Commitment to principles and values.

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing.
• Stock management, shrinkage control and administration per SAPC and merchandising standards.
• Oversee training and development of Pharmacist Assistants and Interns.
• Drive customer service initiatives and medication-related advice for loyalty targets.
• Build relationships with centre managers, suppliers and distribution centres.
• Collaborate with the clinic and healthcare aisle to offer a full health offering.
• Support the group's vision and company values in daily operations.

Skills

SAPC knowledge

Legal compliance

Ethical practice

Stock and cost management

Patient care

Counselling

Customer service excellence

Tutorship & coaching

Target driven

Planning & organising

Problem solving

Interpersonal skills

Instructions & procedures

Relating & networking

Delivering results

Pressure management

Entrepreneurial thinking

Team collaboration

Principles & values

Education

Registered Pharmacist with SAPC

Job description

Clicks Group Limited is seeking a Registered Pharmacist to lead dispensary operations, ensure accurate dispensing and SAPC compliance, and coach pharmacists and interns. You will manage stock, execute customer service initiatives and coordinate with clinics to deliver a full health offering.

The role emphasises ethical practice, regulatory knowledge, and relationship-building with stakeholders to drive sales and service excellence.