Lead Luxury Fashion Store Operations

Recruit for Africa PTY Limited; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Recruit for Africa PTY Limited in Cape Town is seeking an exceptional Operations Manager to lead our luxury designer fashion retail team and ensure smooth daily operations across the store and online channels. You will oversee sales, customer experience, and inventory flow, manage a small team, and coordinate product listings on WooCommerce.

The role requires initiative, strong communication, and a hands-on approach.

Qualifications

• Matric is a prerequisite for the role.
• Minimum of 3 years in a managerial role, preferably in luxury or designer fashion retail.
• Experience in premium clothing/boutique retail and handbag sales is advantageous.
• Experience with ecommerce/online buying using WooCommerce or similar platforms.
• Strong leadership, communication, and presentation skills.

Responsibilities

• Selling designer clothing, handbags, shoes and accessories in-store.
• Delivering an exceptional and sophisticated customer experience.
• Building relationships with new and existing clients.
• Uploading and managing products on WooCommerce.
• Ensuring online listings are accurate, attractive and complete.
• Coordinating the flow of inventory from consignor through photography, listing and sale.
• Supervising and coordinating the existing team.
• Ensuring daily operational tasks are completed efficiently.
• Identifying problems and finding practical solutions.
• Taking responsibility for the day-to-day operation when the owner is away.
• Helping develop and improve company systems and processes as the business grows.

Skills

Sales

Customer service

Organization

Initiative

Management

Communication

E-commerce

Fashion

Luxury brands

Leadership

Education

Matric

Tertiary qualification

Tools

WooCommerce

Job description

Recruit for Africa PTY Limited in Cape Town is seeking an exceptional Operations Manager to lead our luxury designer fashion retail team and ensure smooth daily operations across the store and online channels. You will oversee sales, customer experience, and inventory flow, manage a small team, and coordinate product listings on WooCommerce.

The role requires initiative, strong communication, and a hands-on approach.