About the Role
Our client, a prominent entity in the hospitality sector based in the vibrant city of Cape Town , is actively seeking a highly skilled and motivated Lead Hygiene Operations Manager. This pivotal role requires an individual with extensive experience in managing large-scale cleaning and sanitation operations, ensuring impeccable hygiene standards across multiple high-traffic venues. The successful candidate will be responsible for developing and executing strategic hygiene plans, leading and motivating a diverse team, and ensuring strict adherence to all health and safety regulations. This is a unique opportunity to make a significant impact in a fast-paced environment and contribute to the reputation of a leading organization in Western Cape . We are looking for a proactive leader who can drive excellence in sanitation.
Key Responsibilities
- Oversee day-to-day hygiene operations across all designated properties, ensuring consistent delivery of superior cleaning and sanitation services.
- Develop, refine, and implement comprehensive hygiene protocols and Standard Operating Procedures (SOPs) to meet industry best practices and regulatory requirements.
- Lead, train, and manage a team of cleaning supervisors and staff, fostering a culture of excellence, accountability, and continuous improvement.
- Conduct regular audits and inspections to monitor hygiene compliance, identify potential risks, and implement corrective actions immediately.
- Manage the procurement and inventory of cleaning supplies, chemicals, and equipment, ensuring cost-effectiveness and optimal utilization.
- Liaise with department heads, management, and external regulatory bodies to ensure seamless integration of hygiene services and compliance.
- Address and resolve any hygiene-related issues or guest feedback promptly and professionally.
- Analyze operational data to identify trends, optimize resource allocation, and enhance service efficiency.
- Contribute to the development of training programs for staff on hygiene best practices and safety protocols.
Requirements
- Minimum of 6 years of progressive experience in cleaning and sanitation management, with at least 3 years in a leadership role.
- Demonstrated experience in managing hygiene operations within the hospitality, healthcare, or food service industries.
- Proven ability to develop and implement robust hygiene management systems.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of health, safety, and environmental regulations relevant to cleaning and sanitation in South Africa .
- Proficiency in budget management and inventory control.
- Excellent problem-solving skills and the ability to make decisive actions under pressure.
- Experience with cleaning technologies and sustainable cleaning practices is a plus.
- Must be able to work flexible hours and be available for on-site presence in Cape Town when required.
Benefits
- Attractive salary commensurate with experience and qualifications.
- Comprehensive medical aid package and retirement fund contributions.
- Performance-based bonuses and incentives.
- Opportunities for international training and development.
- Employee discounts at group establishments.
- A dynamic and challenging work environment with significant growth potential.
- Relocation assistance may be considered for exceptional candidates outside of Cape Town .