Laundry Supervisor

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a Laundry Supervisor to oversee daily laundry operations aboard our vessels around Cape Town.

You will schedule staff, train teams, ensure top-quality service, manage inventories, and coordinate with other departments to deliver a stellar guest experience. The role requires a high school diploma, supervisory experience in laundry or housekeeping, knowledge of equipment and health & safety regulations, and flexibility to work evenings, weekends, and holidays as

Qualifications

• Supervisory experience in laundry or housekeeping.
• Knowledge of laundry equipment and products.
• Ability to pass background check and drug test.
• Flexible to work evenings, weekends, and holidays.
• Familiarity with health and safety regulations.

Responsibilities

• Oversee daily laundry operations and staff scheduling.
• Ensure laundry services meet highest standards per company policies.
• Monitor inventory levels of supplies and equipment; place orders as needed.
• Train and supervise staff to meet performance standards.
• Conduct regular inspections of facilities and equipment for maintenance needs.
• Maintain a clean and organized laundry area in healthful condition.
• Create and maintain laundry schedules for crew members; ensure timely return of items.
• Handle and resolve guest complaints related to laundry services.
• Keep accurate records of laundry services, inventory, expenses, and revenue.
• Collaborate with Housekeeping and Food & Beverage to ensure seamless guest experience.

Skills

Leadership

Time management

Communication

Staff supervision

Health and safety

Education

High school diploma or equivalent

Tools

Laundry equipment

Inventory control

Job description

• - Oversee the daily operations of the laundry department, including scheduling and delegating tasks to laundry staff.
• - Ensure that all laundry services are delivered to the highest standards, in line with company policies and procedures.
• - Monitor and maintain inventory levels of laundry supplies and equipment, and place orders as needed.
• - Train and supervise laundry staff, providing guidance and support to ensure their performance meets company standards.
• - Conduct regular inspections of laundry facilities and equipment to identify any maintenance or repair needs.
• - Maintain a clean and organized laundry area, adhering to health and safety guidelines at all times.
• - Create and maintain laundry schedules for crew members, ensuring that all laundry is returned to them in a timely manner.
• - Handle and resolve any guest complaints or issues related to laundry services.
• - Keep accurate records of laundry services, including inventory, expenses, and revenue.
• - Collaborate with other departments, such as Housekeeping and Food and Beverage, to ensure a seamless guest experience.

Qualifications:

• - High school diploma or equivalent.
• - Previous experience in a supervisory role in a laundry or housekeeping department.
• - Knowledge of laundry equipment and products.
• - Excellent organizational and time management skills.
• - Strong leadership and communication skills.
• - Ability to work well under pressure and handle multiple tasks simultaneously.
• - Flexibility to work evenings, weekends, and holidays as needed.
• - Familiarity with health and safety regulations.
• - Must be able to pass a background check and drug test.