Assistant Laundry Master

Crew Life at Sea Ltd.; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cleet Crew Life at Sea Ltd. is seeking a Laundry Supervisor to oversee onboard laundry operations and lead a team of attendants. You will ensure efficient washing, drying and folding, manage inventory and budget, and deliver exceptional guest service.

The role requires leadership experience in hospitality or cruise settings, strong organizational skills, and fluency in English. The position involves standing for long periods and working flexible hours, including weekends and holidays, to

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a similar role, preferably in hospitality or cruise line industry.
• Strong leadership and organizational skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent communication and interpersonal skills.
• Knowledge of laundry equipment and procedures.
• Basic understanding of budgeting and cost control.
• Ability to lift and carry heavy objects and stand for extended periods.
• Must be able to work flexible hours, including weekends and holidays.
• Fluent in English, both written and spoken.

Responsibilities

• Assist the Laundry Master in overseeing daily operations of onboard laundry facilities.
• Manage and supervise a team of laundry attendants.
• Ensure all laundry is washed, dried, and folded in a timely and efficient manner.
• Monitor inventory levels and order supplies as needed.
• Train new laundry attendants and provide ongoing training and support to existing team members.
• Maintain a clean and organized laundry area, following safety and sanitation guidelines.
• Report equipment malfunctions or maintenance needs to the Laundry Master.
• Assist with sorting and distribution of laundry to guest cabins and crew areas.
• Handle guest laundry requests and ensure timely delivery of items.
• Maintain accurate records of laundry inventory and usage.
• Assist with preparation of laundry budgets and cost control measures.
• Collaborate with other departments to ensure a seamless guest experience.
• Uphold the company’s standards of excellence in customer service and cleanliness.

Skills

Leadership

Team supervision

Communication

Budget awareness

Education

High school diploma

Job description

Key Responsibilities:

• Assist the Laundry Master in overseeing the daily operations of the onboard laundry facilities
• Manage and supervise a team of laundry attendants
• Ensure that all laundry is washed, dried, and folded in a timely and efficient manner
• Monitor inventory levels and order supplies as needed
• Train new laundry attendants and provide ongoing training and support to existing team members
• Maintain a clean and organized laundry area, following all safety and sanitation guidelines
• Report any equipment malfunctions or maintenance needs to the Laundry Master
• Assist with the sorting and distribution of laundry to guest cabins and crew areas
• Handle guest laundry requests and ensure timely delivery of their items
• Maintain accurate records of laundry inventory and usage
• Assist with the preparation of laundry budgets and cost control measures
• Collaborate with other departments to ensure a seamless guest experience
• Uphold the company's standards of excellence in customer service and cleanliness at all times

Qualifications:

• High school diploma or equivalent required
• Minimum of 2 years of experience in a similar role, preferably in a hospitality or cruise line industry
• Strong leadership and organizational skills
• Ability to work in a fast-paced and dynamic environment
• Excellent communication and interpersonal skills
• Knowledge of laundry equipment and procedures
• Basic understanding of budgeting and cost control
• Ability to lift and carry heavy objects and stand for extended periods of time
• Must be able to work flexible hours, including weekends and holidays
• Fluent in English, both written and spoken