Laptop Technician

PartServe Channel Support (Pty) Ltd; Cape Town; On-site; ZAR 20,000 - 30,000; Full time

Job summary

A technology support company in Cape Town is seeking a Laptop Technician. This full-time role involves providing technical support, troubleshooting laptops, and performing repairs. The ideal candidate should have A Plus qualification, strong technical support skills, and effective communication abilities. This is an entry-level position with opportunities for growth.

Qualifications

• A Plus as a minimum qualification.
• Ability to work independently and effectively communicate.
• Experience in repairing and maintaining IT equipment.

Responsibilities

• Provide technical support and troubleshooting for laptops.
• Perform laptop repairs as needed.
• Maintain high customer service and communication.

Skills

Technical Support and Troubleshooting

Customer Service

Communication skills

Laptop Repair

Education

A Plus qualification

Relevant certifications or diplomas in IT

Job description

Role Description

This is a full-time, on-site role located in the City of Cape Town. The Laptop Technician will be responsible for providing technical support and troubleshooting for laptops and related peripherals, offering laptop repairs as needed, and ensuring high levels of customer service. The role also involves effective communication with clients and team members to diagnose and resolve technical issues.

Responsibilities

• Provide technical support and troubleshooting for laptops and related peripherals.
• Perform laptop repairs as needed.
• Maintain high levels of customer service and clear communication with clients and team members to diagnose and resolve issues.

Qualifications

• A Plus as a minimum qualification
• Technical Support and Troubleshooting skills
• Experience with Laptop Repair
• Customer Service and Communication skills
• Experience in repairing and maintaining IT equipment
• Ability to work independently
• Relevant certifications or diplomas in IT or related fields

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Computer Hardware Manufacturing