Technician – Computer Hardware & Accessories

JenRecruitment PTY Ltd; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Commission

On-site role

Job summary

JenRecruitment PTY Ltd in Cape Town is seeking a PC Technician to diagnose, repair and service laptops and desktop computers, with a focus on hardware and software issues. You will perform upgrades, installations and data migration as part of routine repairs.

Key attributes include strong diagnostic skills, good customer service, and the ability to work independently. A matric and IT certifications such as A+ or N+ are advantageous. A valid driver’s license is a plus.

Qualifications

• Matric essential.
• Proven experience repairing and servicing laptops and desktop computers.
• Strong hardware and software diagnostic skills.
• Good knowledge of Windows and common software issues.
• IT/technical certification such as A+, N+ or similar advantageous.
• Strong problem-solving ability.
• Good customer-service and communication skills.
• Able to work independently and manage time effectively.
• Valid driver's licence and own transport advantageous.

Responsibilities

• Diagnose and repair laptops, desktops and computer peripherals.
• Perform hardware/software upgrades and installations.
• Carry out data transfers and drive cloning.
• Test systems thoroughly after repairs and provide technical support to customers.
• Maintain accurate repair records, parts used and time spent.
• Assist with spare-parts and tool stock control.
• Provide technical support to sales staff when required.

Skills

Hardware diagnostics

Software diagnostics

Customer service

Time management

Education

Matric

A+/N+ certification

Job description

Role Overview

PC Technician responsible for diagnosing, repairing and servicing laptops and desktop computers, including hardware/software issues, upgrades, installations and data migration/cloning.

This is not a cellphone repair role.

Key Responsibilities

• Diagnose and repair laptops, desktops and computer peripherals
• Perform hardware/software upgrades and installations
• Carry out data transfers and drive cloning
• Test systems thoroughly after repairsProvide technical support and troubleshooting to customers
• Maintain accurate repair records, parts used and time spent
• Assist with spare-parts and tool stock control
• Provide technical support to sales staff when required

Requirements

• Matric essential
• Proven experience repairing and servicing laptops and desktop computers
• Strong hardware and software diagnostic skills
• Good knowledge of Windows and common software issues
• IT/technical certification such as A+, N+ or similar advantageous
• Strong problem-solving ability
• Good customer-service and communication skills
• Able to work independently and manage time effectively
• Valid driver's licence and own transport advantageous

Attributes

• Detail-oriented and quality-focused
• Technically capable and interested in keeping up with technology
• Professional, reliable and trustworthy

Important: Laptop & desktop repair experience is essential. No cellphone repair experience as a substitute.

Package: R8,000 basic + commission, depending on experience.