Key Account Manager - Retail Partnerships

Placements24; Richards Bay; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Car allowance

Commission structure

Job summary

Placements24 is seeking a strategic Key Account Manager to cultivate and grow retail partnerships in Richards Bay, KwaZulu-Natal. You will lead account plans, negotiate terms, and coordinate with marketing, logistics, and operations to ensure top-tier service and product placement.

The ideal candidate will have 5+ years in KAM or sales within FMCG or retail, with strong negotiation skills and a deep understanding of KwaZulu-Natal retail dynamics.

Qualifications

• 5+ years in Key Account Management, Sales, or Business Development within FMCG/ Retail.
• Strong negotiation, communication, and presentation skills.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Responsibilities

• Develop and execute strategic account plans to maximize sales and profitability with key retail partners.
• Build and maintain strong, long-term relationships with decision-makers at major retail accounts.
• Identify new business opportunities and expansion potential within existing accounts.
• Negotiate contracts, pricing, and promotional agreements to achieve favorable terms.
• Collaborate with internal teams (marketing, operations, logistics) to ensure seamless service delivery to accounts.
• Analyze market trends, competitor activities, and account performance to identify opportunities and challenges.
• Develop and deliver sales presentations and proposals.
• Manage account budgets and P&L responsibilities.
• Ensure timely resolution of client issues and maintain high levels of customer satisfaction.
• Report regularly on account status, sales performance, and future projections to senior management.

Skills

Negotiation

Communication

Presentation skills

CRM software

Sales analytics

Education

Bachelor's degree in Business Admin/Marketing

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client, a leading supplier of innovative consumer goods, is seeking a highly motivated and strategic Key Account Manager to manage and grow its retail partnerships in the Richards Bay, KwaZulu-Natal region. This role is pivotal in fostering strong relationships with key retail accounts, driving sales growth, and ensuring optimal product placement and promotional support within partner stores. You will be the primary point of contact for major retail clients, working collaboratively to achieve mutual business objectives. The ideal candidate possesses a strong understanding of the retail landscape in KwaZulu-Natal , exceptional negotiation skills, and a proven ability to develop and execute successful account management strategies.

Key Responsibilities

Develop and execute strategic account plans to maximize sales and profitability with key retail partners. Build and maintain strong, long-term relationships with decision-makers at major retail accounts. Identify new business opportunities and expansion potential within existing accounts. Negotiate contracts, pricing, and promotional agreements to achieve favorable terms. Collaborate with internal teams (marketing, operations, logistics) to ensure seamless service delivery to accounts. Analyze market trends, competitor activities, and account performance to identify opportunities and challenges. Develop and deliver compelling sales presentations and proposals. Manage account budgets and P&L responsibilities. Ensure timely resolution of client issues and maintain high levels of customer satisfaction. Report regularly on account status, sales performance, and future projections to senior management.

Requirements

Minimum of 5 years of experience in Key Account Management, Sales, or Business Development within the FMCG or Retail sector. Proven track record of successfully managing large retail accounts and achieving sales targets. Strong negotiation, communication, and presentation skills. Deep understanding of the retail industry, supply chain, and distribution channels in South Africa , particularly KwaZulu-Natal . Ability to develop and execute strategic business plans. Proficiency in CRM software and sales analytics tools. Bachelor's degree in Business Administration, Marketing, or a related field. Excellent analytical and problem-solving abilities. Willingness to travel extensively within the assigned territory, including Richards Bay and surrounding areas. Demonstrated ability to build rapport and influence stakeholders at various levels.

Benefits

This position offers a highly competitive salary, commission structure, and a comprehensive benefits package, including medical aid and a car allowance. You will have the opportunity to work with a dynamic team and contribute to the growth of a reputable brand. Our client provides excellent opportunities for professional development and career advancement within a leading consumer goods company. This role provides significant autonomy and the chance to shape the future of retail partnerships in the Richards Bay area and beyond.