Key Account Manager

ZA17 (FCRS = ZA017) Sandoz South Africa; Midrand; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid subsidy

Group Life benefits

Parental leave

Flexible working

Job summary

Sandoz South Africa is seeking an experienced Key Account Manager to drive sustainable sales growth across the Dischem group and related wholesalers. You will manage key customer relationships, develop account strategies, and negotiate commercial terms to meet revenue targets.

The role requires strong analytical, negotiation, and stakeholder management skills, with a focus on delivering value to patients through accessible medicines. Flexible working arrangements are available in this role.

Qualifications

• Bachelor's Degree in Business, Commerce, Science, Pharmacy, or a related field.
• Proven experience managing key accounts within pharmaceutical, healthcare, FMCG, retail pharmacy, or wholesale environments.
• Strong track record in account planning, commercial negotiations, and customer relationship management.

Responsibilities

• Drive sales growth and deliver revenue, profitability, and market share targets across key customer accounts.
• Develop and execute strategic account plans aligned with business objectives and customer needs.
• Build and maintain relationships with pharmacy groups, wholesalers, buyers, and key decision-makers.
• Lead commercial negotiations, promotional initiatives, and product listing opportunities to maximise performance.
• Analyse sales, market, and customer data to improve forecasting and inform decisions.
• Collaborate with Marketing, Supply Chain, Finance, and Commercial Excellence to execute strategies.

Skills

Key account management

Commercial negotiations

Customer relationship management

Analytical skills

Excel

PowerPoint

Stakeholder management

Education

Bachelor's Degree in Business or related field

Tools

CRM systems

Job description

Responsible for key account management at a local level, usually managing a small team or specific account(s)/relationships. Manage the business relationship and activities with key accounts to foster and extend the relationship & obtain the sales targets. Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.

KEY ACCOUNT MANAGER Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.

As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

We are seeking an experienced and commercially astute Key Account Manager to drive sustainable sales growth and strengthen strategic partnerships within the Dischem group and Dischem & CJ wholesalers. The successful candidate will be responsible for managing key customer relationships, developing and executing account strategies, negotiating commercial agreements, and delivering sales and market share objectives across the Dischem group and wholesalers. This role requires a highly analytical, customer-focused professional who can influence stakeholders, identify growth opportunities, and collaborate effectively across multiple business functions.

Your responsibilities include, but are not limited to:

• Drive sales growth and deliver agreed revenue, profitability, and market share targets across key customer accounts.
• Develop and execute strategic account plans that align with business objectives and customer needs.
• Build and maintain strong relationships with pharmacy groups, wholesalers, buyers, and key decision-makers.
• Lead commercial negotiations, promotional initiatives, and product listing opportunities to maximise business performance.
• Analyse sales, market, and customer data to identify opportunities, improve forecasting accuracy, and support business decisions.
• Collaborate with cross-functional teams including Marketing, Supply Chain, Finance, and Commercial Excellence to ensure successful execution of customer strategies.

What you’ll bring to the role:

• Bachelor's Degree in Business, Commerce, Science, Pharmacy, or a related field.
• Proven experience managing key accounts within the pharmaceutical, healthcare, FMCG, retail pharmacy, or wholesale environment.
• Strong track record in account planning, commercial negotiations, and customer relationship management.
• Advanced analytical skills with proficiency in Excel, PowerPoint, and CRM systems.
• Excellent communication, negotiation, and stakeholder management skills.

You’ll receive:

• Competitive market related salary
• Learning & development opportunities
• Substantial medical aid subsidy
• Group Life benefits, including dread disease cover
• Company paid medical aid gap cover
• Flexible working
• Generous leave policy, including parental leave

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health. With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. The Company’s Employment Equity Plan and Targets will be considered as part of the recruitment process.

#Sandoz Skills Desired Our Purpose here at Sandoz is pioneering access for patients. As the global leader in ‘off-patent’ high quality medicines, we are able to make medicine more affordable and accessible. Our broad global portfolio comprises of approximately 1,300 quality biosimilar and generic medicines, enabling us to provide more than 900 million patient treatments across 100+ countries per year, and while we are proud of this achievement, we have an ambition to do more! Powered by our talented and ambitious colleagues, who, in return for dedication and skills, experience a flexible, collaborative & inclusive culture where diversity of thought is welcomed and where personal growth is nurtured!