About the Role
Our client, a growing telecommunications provider in Soweto , Gauteng , is looking for an eager and motivated Junior Telecommunications Technician to join their field operations team. This is an excellent entry-level opportunity for individuals passionate about telecommunications and looking to build a career in the industry. You will work under the guidance of experienced technicians, assisting with the installation, maintenance, and repair of telecommunication systems, including internet services, voice lines, and network infrastructure. The role requires a willingness to learn, strong problem-solving skills, and a commitment to providing quality service to customers in the Soweto area. This position is ideal for a recent graduate or someone looking to transition into the telecommunications sector.
Key Responsibilities
- Assist senior technicians in the installation and configuration of telecommunications equipment, such as modems, routers, and customer premise equipment (CPE).
- Support the maintenance and repair of network infrastructure and customer connections.
- Learn and apply troubleshooting techniques to diagnose and resolve common telecommunications issues.
- Perform basic testing of network services to ensure proper functionality.
- Help manage inventory of tools and materials used in the field.
- Adhere to all safety protocols and company procedures during work assignments.
- Provide basic customer support and relay customer feedback to the senior team.
- Gain hands‑on experience with various telecommunications technologies under supervision.
- Assist with documentation of completed tasks and site information.
- Maintain a professional appearance and attitude when interacting with customers and colleagues.
Requirements
- Matric certificate or equivalent qualification is required.
- A relevant technical qualification or certification in Electronics, Telecommunications, or IT is advantageous.
- A strong desire to learn and develop skills in the telecommunications field.
- Basic understanding of networking concepts and telecommunications principles.
- Good problem‑solving aptitude and attention to detail.
- Ability to follow instructions and work effectively as part of a team.
- Physical ability to perform field work, including climbing ladders and working in various weather conditions.
- Good communication and interpersonal skills.
- Must possess a valid driver's license or be actively working towards obtaining one.
- Willingness to undergo training and achieve necessary certifications.
Benefits
- Internship stipend or entry-level salary with potential for increases upon successful completion of training.
- Comprehensive on-the-job training and mentorship program.
- Opportunity to gain valuable experience and certifications in the telecommunications industry.
- Exposure to diverse telecommunication technologies and field operations.
- Potential for permanent employment upon successful completion of the internship/probationary period.
- Uniform and necessary safety equipment provided.