Junior Syspro Support Analyst — ERP Troubleshooter

Syspro; Johannesburg; In loco; ZAR 180.000 - 220.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Barista Coffee Daily

Gym Facilities

Free Daily Lunch

Free Fruit on a Tuesday & Thursday

Descrizione del lavoro

Syspro is seeking a Junior Support Analyst in Johannesburg to be the first line of support for our ERP customers. You will log, triage, reproduce, and resolve tickets, documenting fixes and building knowledge for future incidents.

You will learn Syspro modules across finance, inventory, and production while developing strong communication under pressure. Join a program that trains you from scratch, freeing you to focus on real business issues and quickly become a trusted resource who helps

Competenze

• A relevant diploma or degree completed within the last two years.
• Clear, patient communication, especially under pressure.
• Curiosity about how ERP systems hold a business together.
• No prior Syspro experience required; training provided.

Mansioni

• Log, triage, and resolve support tickets for Syspro ERP customers.
• Reproduce issues, test fixes, and decide when escalation is needed.
• Build working knowledge of Syspro modules across finance, inventory, and production.
• Turn repeat issues into knowledge-base articles to save time for the next analyst.

Conoscenze

Troubleshooting

Ticket handling

Communication

ERP curiosity

Formazione

Diploma or Degree

Strumenti

Syspro ERP

Descrizione del lavoro

Syspro is seeking a Junior Support Analyst in Johannesburg to be the first line of support for our ERP customers. You will log, triage, reproduce, and resolve tickets, documenting fixes and building knowledge for future incidents.

You will learn Syspro modules across finance, inventory, and production while developing strong communication under pressure. Join a program that trains you from scratch, freeing you to focus on real business issues and quickly become a trusted resource who helps