Junior SysOps & Salesforce Support Analyst

Boardroom Appointments; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Boardroom Appointments in Johannesburg is hiring a Junior System Operations Support Analyst to join our SysOps team responsible for high availability of critical operation systems.

You will diagnose problems, implement checks, and support projects while gaining hands-on experience with Salesforce, scripting, and data tooling in a fast-paced environment.

The role emphasizes proactive problem solving, attention to detail, and the ability to thrive under pressure in a collaborative setting.

Qualifications

• At least 1 year of experience in a SysOps support role.
• At least 1 year of experience with Salesforce.
• At least 1 year of experience working with code.
• Some experience with an ETL tool may be beneficial.
• Proficiency in Salesforce Administration.

Responsibilities

• Diagnosing the source of critical operation systems problems.
• Developing checklists for recurring problems.
• Developing recommendations for procedures to prevent problems.
• Evaluating and resolving complex problems that arise.
• Troubleshooting critical operation systems issues.
• Performing user administrative tasks in critical operation systems.
• Setting up accounts for new staff and ensuring that they know how to log in.
• Performing daily monitoring checks to ensure stability for critical operation systems.
• Support the project and development team with strategic project implementations.
• Perform bulk data updates via front end data tools or writing scripts that run on the back end.

Job description

Boardroom Appointments in Johannesburg is hiring a Junior System Operations Support Analyst to join our SysOps team responsible for high availability of critical operation systems.

You will diagnose problems, implement checks, and support projects while gaining hands-on experience with Salesforce, scripting, and data tooling in a fast-paced environment.

The role emphasizes proactive problem solving, attention to detail, and the ability to thrive under pressure in a collaborative setting.